hilda perez

senior product manager

About

Diversified experience in multiple business groups and disciplines in developed and emerging markets. - Able to identify and implement strategies to increase revenue, improve processes, reduce costs, and strengthen customer relationships to drive profitable growth - Strong planning, communication and decision-making skills - Mentors staff encouraging a team environment - Organizational skills that drive efficiency and sustain effectiveness - Team player who works well with others - Self direction and results orientation that affects the bottom line - Business process orientation that enables a transition from concept to reality

Country

united states

City

new york

Industry

retail

Skill

business development, strategy, project planning, business intelligence, project management, telecommunications, management, leadership, business strategy, analysis, it service management, team leadership, it strategy, intelligence analysis, business intelligence tools, collaboration tools, business process, analytics, agile and waterfall methodologies, lan wan, capacity planning, network engineering, network architecture, management consulting, help desk implementation, peoplesoft, chatter, microsoft sql server, wireless, business analysis, crm, vendor management, team management, program management, customer relationship management, hr software, salesforce.com, clarity

Experience

senior product manager

walmart labs

2019-2 - Present · 7 yrs 8 mos

Leading activities to implement CCPA strategy for the technology organization to ensure compliance.

senior product manager - global data analytics platform

walmart labs

2018-5 - 2019-1 · 9 mos

Led the building of a 360-degree customer view that captured customer data across channels and systems, aggregating that data to understand what is important to customers, and applying those customer insights to deliver personalized and engaging customer experiences as well as achieve company performance objectives.

head - business development

telkom kenya - orange

2017-8 - 2018-3 · 8 mos

Core team implementing Google Loon. This included building a roadmap, technical oversight, contract negotiations, getting legal and government go ahead.

lead - digital transformation

verizon

2015-2 - 2017-4 · 2 yrs 3 mos

Working with leadership to create and implement a digital transformation strategy for our customers and employees. This includes defining a manageable scope of work, developing a credible delivery road map, and establishing a sustainable delivery model.

leadership development program

verizon

2012-7 - 2015-6 · 3 yrs

3 year rotational program for handpicked high potential individuals to work closely with current senior leaders to improve and develop the skills and competencies needed to help shape the company's future.

business intelligence consultant

intelsat

2010-5 - 2010-10 · 6 mos

Directed implementation of collaboration tools (Content & Chatter) and a hierarchical way of linking accounts and their subsidiaries within Salesforce.com.

human resources technology lead

chf

2007-3 - 2008-12 · 1 yr 10 mos

Supported the budgeting, scoping, requirements, design, development, testing, and implementation of PeopleSoft

engineer - network planning

verizon

2011-1 - 2012-6 · 1 yr 6 mos

* Analyzed trunk diversity for wireless Ethernet backhaul in support of regional Ethernet services comprising over 500 edge switches in 31 LATA's nationally able to deduce infrastructure weaknesses * Collaborated with project management team to resolve and implement trunk diversity resulting in savings of $29M in customer reimbursements * Developed, documented and implemented the process to improve trunk diversity for the entire switched Ethernet services network