hilary klose

* Make and serve coffee drinks to customers. * Ensure customer satisfaction through excellent service. * Keeping the shop clean and sanitary. * Stock supplies, both in front of and behind the counter, and monitor food safety within a shop.

* Temporary work as a data wrangler for Yukon unit (COTW) * Downloaded memory cards per photographer and organized files accordingly * Back up data to different drives * Wrote progress reports to clients * Liaised with clients and MPC * Helped crew with logistics whenever applicable

* Production assistant for "Detective PIkachu" * General support to the production team * Maintaining calendars and ensuring invitee lists are correct for all meetings * Work closely with editorial to ensure clear communication of shot versions for sending * Interact with clients regarding sending of shots and reviewing times * Responsible for setup and note taking in client reviews * Keeping track of changes and updates from both internal and external sources

* Make and serve different types of coffee drinks * Keeping the store clean and organized. * Ensure customer satisfaction through excellent service. * Stock supplies, both in front of and behind the counter, and monitor food safety within the shop.

* Make and serve different types of coffee drinks * Keeping the store clean and organized. * Make coffee orders from the Bean Around the World Coffee s * Inventorying and ordering products needed on our daily basis. * Serving and preparing food.

Assisting different departments with note taking, magnets creation and client sends -Office administrative tasks including (but not limited to) managing internal and external post, scheduling, ordering office supplies and coordinating events. -Providing a first-class hospitality service for our client visits -Ensuring kitchen and communal areas are clean, tidy and fully stocked -Ensuring that the complimentary snacks are regularly filled up on artists floor -Helping create and prepare client presentation materials -Organising artist meals -External deliveries to nearby facilities and further afield

Provide updates, priorities, schedules, and status of all shots to artists. -Ensure Shotgun statuses and task assignments are updated and maintained. -Coordinate and package shot deliveries including submission documentation. -Ensure teams are clear on daily delivery objectives. -Ensuring effective communication and continual team updates. -Documenting decisions and requests, and ensuring items are tracked and managed appropriately. -Communicate any schedule changes to appropriate stakeholders; escalates to producer. -Monitoring and controlling progress, issues and preparing reports if needed. -Ensuring work is being approved and completed on time and to specification. -Have coordinated Assets, Layout and Animation departments.

* Promote website in social media channels such as Facebook, Twitter, Instagram and Pinterest. * Audience creation and growth. * Creation of brand strategies and campaigns. * Use of Hootsuite and other marketing tools such as Wordpress and Getresponse.

* Responsible of children accounts * Responsible of social media * Help organizing kids information (Excel and Word) * Taking messages from parents

* Building Kaplan’s brand awareness at college campuses resulting in signing on an average of 3 students per day. * Gaining valuable marketing, event planning and project management experience on a weekly basis * Collaborating with colleagues in order for events to run smoothly * Generating leads, provide information and create interest via tabling on campus.

* Promote company in Concordia University: * Go to associations offices and let them know about the services being offer for students * Create company awareness in social media (Facebook, twitter, etc)

* Assist and organize events for Concordia Alumni * Responsible for setting up. * Worked with a range of ages, such as young professionals during events

* Promote CSU Orientation * Tabling and selling products * Organizing activities * Assist in the set up and take down of events, food preparation and waste-management * Carry and move event supplies and equipments; * Crowd control * Also worked in the Fall Orientation 2012

* Promoted company in order to gain clients. * Facilitated answers for customers inquiries about products using E-mail, Messenger chat, Skype and IP telephone. * Took pictures of new products for the companys’ web (www.laguaca.com). * Sold Pre-Columbian jewelry in retail store. * Assisted Customers. * Trained new employees.

* Handle inquiries: advise potential customers about the various study abroad products/destinations, and coordinate with schools internationally in order to increase sales of English Abroad Programs. * To practice customer service excellence so that customers are willing to recommend our products to others. * Creating blog posts, online PR, promotional material and help updating webpage. * Help promote agency in schools and universities across Latin America. * Development of intercultural communications skills with the Latin American market.

Establish, develop and maintain business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organization s services. -Place phone calls to potential customers

* Monitoring and analyzing market trends (Facebook and Google Analytics) * Exploring ways of improving existing products and services, and increasing profitability * Identifying target markets and developing strategies to communicate with them * Creating a demand for the product in the market which will generate a rise in the company’s sales * Developing innovative strategies using their creative faculties in order to attract potential customers * Developed PPC advertising campaigns which increased annual sales by 20%

Obtain enough knowledge to be able to develop myself as a community manager and efficiently manage marketing campaigns on major social media.

Activities and Societies: VP Communications LASO (Latin American Student Organization), Staff CSU (Concordia Student Union) Orientation, Concordia Alumni Relations Event Assistant