Ashish Subedi

Hey there! I'm a dedicated network professional with a passion for continuous learning and innovation. Currently, I'm on an exhilarating journey with FirstLink Communication Pvt. Ltd., where I wear multiple hats and thrive in diverse roles that keep me on my toes! Professional Experience: Network Technician: Proficient in overseeing network infrastructure and specializing in Layer 2 protocols. Skilled in swiftly identifying and resolving network issues to ensure seamless operations. R&D Department Team Member: Actively engaged in the research and development process, collaborating with senior colleagues to explore cutting-edge technologies and systems that are needed to enhance network efficiency and performance. Customer Accounts Specialist: Handle billing-related matters with precision and provide exceptional customer support, ensuring timely resolution of inquiries and concerns to uphold client satisfaction. Franchise & Reseller Manager: Manage relationships with franchise and reseller partners, tailoring internet packages to meet their unique needs and providing proactive solutions to address queries and concerns. —————————————————————————————— Fueling Growth: Passionate Learner: Passionate about staying updated with the latest trends, technologies, and best practices in the telecommunications industry. Committed to ongoing professional development through courses, certifications, and industry events.