Hiba Halawi

Sales Associate @ UGG

About

I’m a First-Class Computer Science graduate who is transitioning from a background in Business Development into the world of data. I have recently completed an intensive Data Technician bootcamp over the course of 8 weeks, I’ve learned about the tools that are used to turn messy information into clear, useful insights using SQL, Python, PowerBi and Tableau. I’m now looking for a forward-thinking company where I can really get put these new skills to use. I am looking for somewhere that will stretch my abilities and that will challenge my thinking, letting me dive into complex projects that force me to keep growing.

Country

City

United Kingdom

Industry

Information Technology & Services

Skill

Data Analysis, Microsoft Power BI, Tableau, Python (Programming Language), Microsoft Excel, SQL, User Experience (UX)

Experience

Sales Associate

UGG

2025-9 - 2026-1 · 5 mos

Delivered excellent customer service in a fast-paced retail setting while remaining calm and approachable. Worked as part of a team to meet daily targets and support smooth store operations. Balanced customer interaction with stock and back-of-house responsibilities. Maintained a positive attitude during peak periods and high volumes of customers.

Customer Relations Manager

Demand Recruitment

2024-6 - 2025-12 · 1 yr 7 mos

Conversion Analytics: Managed customer enquiry data to identify performance trends, directly improving conversion rates and occupancy targets. Strategic Marketing Support: Leveraged enquiry data to support targeted marketing activities and drive brand awareness. Stakeholder Coordination: Utilized excellent communication skills to bridge the gap between client needs and internal performance metrics.

Back of House Manager

Laser Clinics United Kingdom

2023-4 - 2024-5 · 1 yr 2 mos

Supported the smooth running of a busy clinic by managing bookings, handling enquiries, and maintaining accurate records. Responded to sensitive situations with maturity, professionalism, and discretion. Monitored daily performance and contributed to improving efficiency through organisation and clear communication. Managed multiple priorities at once while maintaining a high standard of service.

Data & Business Analyst (Freelance)

2022-6 - 2023-3 · 10 mos

Statistical Analysis: Conducted research and surveys to analyze business statistics, providing clients with actionable insights for operational improvement. Problem Modeling: Investigated operational issues and utilized data modeling to assess the strategic pros and cons of proposed business changes. Technical Reporting: Compiled and presented visual and oral findings to keep stakeholders updated on project milestones and data-driven recommendations.

E-Commerce & Event Management

2021-7 - 2022-3 · 9 mos

Data Privacy & Finance: Managed invoicing and financial bookings via Excel, ensuring strict adherence to GDPR and confidentiality for sensitive client data. Operational Logistics: Directed end-to-end supply chain logistics for 210+ custom orders, maintaining 100% data accuracy and quality control. Technical Agility: Integrated digital tools like Balsamiq and Xmind to streamline project wireframing and content management.