Henry D.
Public Safety Officer @ Garden Grove Hospital
About
TLDR: I bring hands-on physical security experience from my hospital work and IT networking background. I understand incident response, access control basics, camera checks, system monitoring, and troubleshooting for CCTV systems, and help desk report ticketing. ============================= The longer version... Hello, my name is Henry! I have hands-on experience in physical security and IT systems. In my hospital security role, I monitor critical areas, respond to incidents, and maintain controlled environments for staff and patients. Through my IT networking internship, I built skills in system monitoring, network troubleshooting, and supporting secure infrastructure. I focus on integrating physical security operations with technology to keep assets protected and operations stable. I’m now seeking roles in SOC Operator or technician positions where I can utilize both physical security reporting and technical troubleshooting to enhance organizational security. In my downtime, I enjoy organizing city hangouts with fellow security/IT folk, power-lifting, and playing card games at local game stores around Orange County. I’m always excited to meet new people and share ideas, so I look forward to connecting!
United States
Santa Ana
Security & Investigations
Information Technology, Information Security, User Interface Design, Software Project Management, Physical Security, Public Safety, Active Directory, Microsoft Admin Center, VLAN Networking, Computer Architecture, Technical troubleshooting & network knowledge, Taser training, Workplace Violence Prevention, Private Security, Systems Management, Security Incident & Event Management, Security Monitoring, Closed-Circuit Television (CCTV), CPR, Basic Life Support (BLS)
Experience

Public Safety Officer
Garden Grove, California, United States
● Logged security system outages and incidents in a ticket-style format for IT follow-up; notes included reproducible steps and vendor contact details. ● Maintained CCTV and badge systems and escalated hardware/software failures to IT or vendors, reducing repeat escalations.

Capstone Internship
Irvine, California, United States
● Supported ~50 employees with Windows, macOS, and mobile device issues (Tier 1–2). ● Installed and patched software, improving endpoint security and reducing repeat incidents. ● Managed Active Directory tasks: new-hire provisioning, permissions, and password resets. ● Created user guides and run-books for recurring issues to speed first-touch resolution.
Henry D.'s Contact Information
Phone
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