Henry Choi

I. Solutions and Product Definition: Led strategic definition and development of Convolute Systems' core CDN platform and video streaming solutions. Directed cross-functional teams to gather requirements, analyze market trends, and develop technical specifications. Created and maintained a product roadmap aligned with business objectives. Successfully launched the first CDN manager product, establishing a clear product vision. II. Solution Components Development Oversaw the development of key solution components, including the real-time CDN dashboard, reverse proxy cache, HTTP request router, and OTT HLS/DASH packager. Utilized AWS, GCP, and Kubernetes with GitHub workflow for development and deployment. Managed a team using Golang for backend and Vue.js, React.js, Flutter for frontend/app development. Delivered a scalable CDN platform supporting HTTP/HTTPS, WebSocket, Web3 JSON API, and real-time messaging API. III. Solution Advocacy Presented CDN solutions to clients, emphasizing features and benefits. Collaborated with partners to refine solutions. Effectively communicated the value proposition of the CDN platform, driving adoption and establishing strategic partnerships.

Seconded to Dell Technologies HK to drive regional data solution strategies across Hong Kong and Taiwan. I specialise in the end-to-end lifecycle of enterprise data architectures and cutting-edge AI infrastructure—from initial scoping and regional promotion to full-scale development and deployment. ** Key Responsibilities & Focus Areas: I. Regional Solution Leadership Spearhead the strategy, development, and deployment of enterprise data solutions tailored for the HK and Taiwan markets. II. AI Infrastructure & Acceleration Architect and deliver high-performance AI infrastructure by seamlessly integrating the NVIDIA Cloud Platform (NCP) with Dell AI hardware. III. End-to-End Scoping & GTM Define technical solution scopes, align architectures with client business goals, and actively promote regional technology adoption. IV. Cross-Functional Execution Lead regional deployment teams to ensure seamless delivery of complex, data-driven enterprise solutions. Key Tech & Skills AI Infrastructure, NVIDIA Cloud Platform (NCP), Dell AI Hardware, Enterprise Data Solutions, Solution Architecture, Regional Deployment (HK & Taiwan).

I. APAC Office Leadership Established Varnish's APAC office in Southeast Asia. Led office setup, team recruitment, and strategic planning to expand market presence. Developed and mentored the APAC support team, focusing on Varnish solutions, CI/CD pipelines, Git workflows, and Project Management (PM). Successfully launched the APAC office, increasing brand awareness and driving regional growth through targeted outreach and effective team management. II. CDN Solution Design & Implementation Designed and implemented private Content Delivery Network (CDN) solutions for clients. Created customized CDNs to optimize content delivery for Over-The-Top (OTT) Video on Demand (VOD) and LIVE streaming. Integrated the CDN to handle OTT content and manage HTTP REST API requests for authentication and playback. Implemented a traffic router to distribute HTTP/OTT requests, dynamically allocating resources between on-premise and cloud-based CDNs. Delivered scalable and efficient CDN solutions, improving delivery performance and supporting high traffic volumes. III. Pre-sales & Solution Advocacy Promoted Varnish's brand through pre-sales and solution advocacy. Increased brand exposure and drove business growth via webinars and industry events. Conducted webinars and engaged in IT events focused on open-source communities to showcase Varnish solutions. Significantly increased brand visibility and generated a higher volume of inquiries.

I. IPTV - Google WVCAS Solution Implementation Implemented the Google WVCAS solution for IPTV projects despite challenges with limited documentation and a closed environment. Successfully implemented WVCAS to provide top-tier security for the OTT player by serving as the key contact for support and resources from the Google WVCAS team. This resulted in a high-quality and secure OTT player solution. II. STB - Manufacturer Partnership Management Managed partnerships with STB and secure chipset manufacturers to ensure a complete solution workflow. Established and managed partnerships with key STB manufacturers, including Jiuzhou, SMT, Opentech, and SDMC. Partnered with secure chipset providers like SMIT and Broadcom. Secured necessary components, devices, and software modules, and these partnerships drove additional end-customer use cases and projects to CastLab. III. Team Leader of R&D Led an R&D team to develop a secure OTT player for telco and broadcaster networks with high-security requirements. Led a team of 4 developers across Germany, India, and Hong Kong. Provided advice, guidelines, and developed the initial prototype. Defined a clear roadmap and goals. Served as the primary communicator. Successfully guided the team to learn WVCAS technology and build a high-quality OTT player.

I. Team Manager of Solution Engineering Managed solution engineering and support teams to facilitate PoC requests, customer meetings, site visits, event setups, solution training, presentations, and solution design. Managed a solution engineering team of 2 in Hong Kong and a support team of 4. Established common channels for sharing work and requests, implemented weekly meetings, and utilized support insights to drive solution improvements. Improved team communication, collaboration, and efficiency, and drove solution enhancements. II. CDN Solution Design Designed OTT CDN solutions for LIVE and VOD, focusing on low-latency streaming and robust quality. Designed solutions providing low-latency OTT streaming and robust quality. Implemented Just-In-Time packaging to reduce resources and storage. Simplified system architecture, improved playback buffering, and achieved lower latency even under poor network conditions. III. Focus on China/Taiwan/Southeast Asia Market Targeted the APAC market with tailored solutions and support. Adapted solutions, services, and business strategies to penetrate the local market. Localized documentation and presentations, and collaborated with local partners and management. Increased local customer inquiries by approximately 40% after implementing local partnership programs.

I. Primary Technical Contact for Customer 3rd Line Support Served as the primary technical contact for customer 3rd line support for VO solutions, including OTT Secure Player, Secure STB, and Content Management System. Provided effective and timely technical support to customers using VO solutions. Acted as the key contact for customer support, coordinating with teams to address issues. Utilized JIRA and Confluence to document problems, track issues, and find solutions. Supported different regions despite time zone challenges. Effectively managed customer support by documenting issues and providing timely solutions, ensuring customer issues were addressed. II. Pre-sales Services in the APAC Region Provided pre-sales services in the APAC region. Conducted customer meetings, gathered project requirements, designed solutions, and set up Proof of Concepts (PoCs). Conducted customer meetings to understand and gather requirements. Set up PoCs to demonstrate the feasibility of VO solutions. Effectively facilitated collaboration and designed appropriate solutions based on customer needs and technology trends. III. Key Technical Consultant in the APAC Region Provided technical advice and guidance to customers. Served as a knowledgeable technical consultant, providing valuable insights. Introduced a new CMS module with a content recommendation engine. Participated in R&D and product meetings to stay updated. Provided valuable technical consultation, helping customers leverage innovative solutions and stay competitive. Managed dedicated STB blackbox solutions for the VO OTT solution, assisting the VO team in France with APAC projects and customer requirements.

I. Solution Engineer for Watermarking Solution and Forensic Tools Served as a Solution Engineer for Civolution's watermarking solutions and forensic tools, primarily for DVB video content used by cinema and Hollywood studios. Deployed Civolution's watermarking technology solutions for customers in the region and provided ongoing support. Worked with TVB to implement watermarking for master copy protection. Successfully deployed watermarking solutions for key clients, including TVB, to protect their master video content. II. Project Manager for Forensic Projects Managed forensic projects for Civolution, focusing on solution and deployment schedules and resource management. Managed solution and deployment schedules, managed resources effectively, and transferred solution knowledge to customers. Successfully managed forensic projects, ensuring smooth deployment and customer proficiency in operating the systems

I. Solution Design for Nagra CAS System and OpenTV Middleware Designed solutions for Nagra CAS systems for IPTV and OpenTV middleware for secure STBs. Gathered project requirements and presented effective solutions. Clarified project requirements for satellite TV setups and detailed technical specifications for STB chipsets in relation to specific satellite bandwidth. Effectively translated client needs into technical solutions, ensuring clarity and alignment between requirements and implementation plans. II. Project Management Managed projects related to Nagra CAS systems and OpenTV middleware deployments. Managed project schedules and resource allocation to local teams for solution deployment. Managed team members in different regions and provided support and training before project commencement. Successfully deployed projects while optimizing resource utilization. III. Support Provided support for Nagra CAS systems and OpenTV middleware. Provided first and second-line technical support to customers. Resolved solution bugs and technical issues and liaised with R&D and product owners to identify the root cause of problems. Delivered effective technical support, troubleshooting, and problem resolution, ensuring customer satisfaction.

I. System Analyst for Central Email System and Security Served as a System Analyst for the Central Email System and Security. Managed and maintained the HKG Internet and Email system. Deployed and managed email SPAM and Internet access security systems. Ensured the security and reliability of the government's email and internet infrastructure. II. Solution Developer: Developed solutions for the HKG Internet and Email system Created and implemented technical solutions for email and internet security. Contributed to the design and deployment of new system features and updates. Enhanced the functionality and security of the government's email and internet systems. III. Network Engineer Performed network engineering tasks for the HKG Internet and Email system. Managed network infrastructure, ensuring optimal performance and security. Resolved network issues and implemented network upgrades. Maintained a robust and secure network environment for government communications.

I. Core IT Infrastructure Migration and Upgrade Managed the migration and upgrade of the core IT infrastructure, aligning the in-house office network with the standards of the US-based headquarters. Led the migration and upgrade of the IT infrastructure. Aligned the office network to meet HQ standards. Ensured a seamless transition and standardization of the IT environment. Successfully standardized the office network to match HQ standards, improving efficiency and compatibility.