Henrietta Tetteh

Product Manager Mobile Connectivity and Security Services @ Telecel Ghana

About

Product Management Professional with 10+ years driving enterprise telecommunications growth in Ghana's dynamic market. Currently serving as Products Manager for Enterprise Mobile Connectivity & Security Services at Telecel Ghana, where I simultaneously managed the company's two largest enterprise portfolios worth GHS 270m+ in annual revenue. Core Expertise: • Enterprise Product Strategy & Roadmap Development • Revenue Growth & Commercial Deal Structuring • Data-Driven Portfolio Management & Financial Modeling • Cross-Functional Team Leadership & Stakeholder Management • Customer-Centric Solution Design & Market Analysis • Product Lifecycle Management from Ideation to Launch Passionate about leading teams to deliver customer-centric outcomes and aligning work with organizational goals, fostering growth and operational efficiency.

Country

Ghana

City

Accra

Industry

Telecommunications

Skill

Interpersonal Skills, Data Analysis, Analytical Skills, Financial Analysis, Requirements Analysis, Agile Project Management, Teaching, Teamwork, Microsoft Office, Organization, Microsoft Excel, Project Management, Analysis, Telecommunications, Product Development, Customer Service

Experience

Product Manager Mobile Connectivity and Security Services

Telecel Ghana

2024-12 - Present · 1 yr 10 mos

Accra, Greater Accra Region, Ghana

Product Manager Enterprise Fixed services

Telecel Ghana

2024-2 - 2025-7 · 1 yr 6 mos

Accra, Greater Accra Region, Ghana

Product and Commercial Manager, Fixed services

Vodafone

2017-12 - 2025-3 · 7 yrs 4 mos

Vodafone HQ - Airport

Fixed Products Analyst

Vodafone

2014-9 - 2017-12 · 3 yrs 4 mos

• Single Point of Contact for enterprise fixed voice products • Support Principal Fixed Product Manager to manage in-life management of all products, voice & data within the fixed portfolio. • Interface regularly with Fixed Services, Sales and operations as well as Terminals teams in the delivery and management of fixed voice • Collate and analyse data from relevant systems that will lead to business decisions for the fixed voice product • Lead on development of fixed voice products and propositions and manage go-to-market and training of relevant teams • Manage fixed voice product operations on a daily basis.

Graduate Executive

Vodafone

2014-9 - 2015-7 · 11 mos

Airport, Accra,Ghana

•Successfully completed roll out of the Video conference on Demand (VCOD) project, aimed at delivering video conferencing services to corporate customers on demand at the Vodafone retail shop located at Highstreet. •Coordinated and led training sessions for Retail staff at the Tema & Highstreet retail shops and initiating the Go-to-market plan to drive VCOD usage. •Successfully spearheaded and managed the contract renewal process between Vodafone and a third party Vendor (Sawtel). This is achieved by engaging Key stakeholders in the service teams, and finance on desired changes to be made to the previous contact. A proposal compiling all the required changed was put together and presented to the CTO of Sawtel in a stakeholder meeting involving Supply chain and the service teams where negotiation was done and the new terms and timelines were agreed. •Managed PMO Budget tracker generated on-demand reports from the budget tracker on allocations for various project categories based on as-built costs to help ascertain savings or over-spend to the PMO leadership team •Successfully managed 3 dedicated internet deployment projects end-to-end, from Project control Board approval through final handover to customer to post-project documentation and closing. •Managed Project Control Board tracker •Created and managed Partial Acceptance Certificate (PAC) tracker