Hendra Putra Setyawan

• To provide technical assistance to the sales engineers and customers regards choice of products, applications, system solutions, accessories, installations, prices, etc. • To calculate GRP and sales prices of non-standard as well as out-of-price list material, provide project quotation and SOR and other required documents for orders. • To respond customers inquires and give a brief explanation of the technical problem, alternatively proceed to the person(s) concerned for assistance. • To process special orders and inquiries in coordination with the supplier. • To help the sales force by handling of tenders and projects, include providing dimension, specifications, calculations, time of delivery, operation and maintenance issues, etc. • To assist and coordinate in the technical training for internal staff & LDs. • Help to follow-up the time schedule of deliveries agreed upon and take appropriate action in case of deviations. • To provide technical assistance to the service administration. • To coordinate with the services and logistics function to improve the customer's satisfactions. • To communicate with the respective product segment or other suppliers, where local problem solving is not available. • Other tasks from manager.

1. Assist the marketing team in understanding and explaining the technical features of products or services to potential customers. 2. Develop technical marketing materials, such as technical documentation, user guides, or training materials. 3. Provide technical support to customers or prospects considering products or services. 4. Collaborate with the technical or product development team to ensure products or services meet customer requirements. 5. Identify marketing opportunities based on a technical understanding of the products. 6. Conduct product demonstrations and presentations to showcase technical features and benefits to potential customers or clients. Install & Commissioning : 1. Yaskawa AC Drive / VSD models 2. Yaskawa Servo Control models 3. Yaskawa Motor, VEM Motor, and NIDEC Motor (AC Motor models) 4. Yaskawa Robotic Series GP and Cobot (Collaborative Robot) 5. Oriental Motor (Stepper, Servo, etc)

1. Supervise Project Installation (Pulling AS-i Cable & Addressing module, CEMS Analyzer, etc) 2. Develop Inverter/VSD (Yaskawa, etc) 3. Develop PLC Program (Omron, Mitsubishi, Ifm Ecomat, etc) 4. Develop SCADA Program (Wonderware) 5. Develop HMI Program (Lumel, GOT2000, Ifm Display, etc) 6. Report Project Progress to Project Supervise 7. Make Project Documentation.

1. Design drawing Panel, Support Panel & Wiring Diagram 2. Design drawing Architecture 3. Design drawing Flowchart 4. Design shop drawing & as-built drawing 5. Design drawing P&ID

1. Troubleshooting Panel 2. Fabrikasi Panel

Final project title : Temperature Control System Design for Milk Pasteurization using Ziegler-Nichols PID Tuning