Hemanth Chelluri

• Supported UX research for 3+ immersive data visualization projects, employing interviews, observational analysis, and diary studies to uncover pain points, increasing user satisfaction by 21%. • Conducted usability testing with 50+ participants, incorporating NASA-TLX workload assessments to optimize interaction design, reducing cognitive load by 20% in VR. [Volunteer Contribution]

• Peak Achievement: Redesigned the IRC website, improving accessibility, navigation, and usability, achieving WCAG 2.1 compliance, and increasing website traffic by 21%. • Information Architecture & Navigation – Restructured 100+ project sites, optimizing content discoverability and user flow. • UI/UX Implementation & Accessibility – Designed responsive layouts and interactive components in WordPress, HTML, CSS, and JavaScript, ensuring device compatibility.

• Conducted competitive analysis, heuristic evaluation, and user testing to identify usability gaps and strategic opportunities; research insights shaped the product roadmap and drove a 30% improvement in usability metrics. • Collaborated cross-functionally with founders, developers, and content strategists in a fast-paced startup environment; initiated resource planning and design prioritization to streamline workflows and align the team around user-centered goals.

• Designed an automated backtracking feature that displays the time-delayed impact of financial data changes (business outcomes) in just 4 clicks within 15 seconds for a SaaS B2B product. This reduced manual analysis by 65% and improved forecasting accuracy by 40%. [IBM Patterns Project] • Enterprise Software UX Design – Designed and developed UI workflows, wireframes, and functional prototypes for enterprise-level cloud products, applying design language systems for scalable, responsive UI components. • User-Centered Research – Applied comprehensive user-centered methods, including interviews, personas, competitor analysis, user flows, empathy mapping, journey mapping, information architecture, wireframes, interactive prototypes, content design, and boosting user satisfaction. • Content Design and Documentation – Took full ownership of content design and technical documentation for the IBM Engineering Lifecycle Management (ELM) product during its transition from a legacy system, onboarding and mentoring a team of 8 designers, cleared 500+ backlog items within 3 months, increasing team productivity by 25%.

• Developed comprehensive user assistance for 7 cloud-based products, encompassing diverse formats (user guides, UI text, tutorials), developing wireframes, and refining content based on UX research methodologies like interviews and competitor analysis. • Peak Achievement: Achieved an 85% content efficacy through leading editorial reviews and content assessments for 5+ products. Created user support resources such as online help, tutorials, and training materials that enhanced the overall user experience of Dassault Systèmes ENOVIA products. • Effectively collaborated with cross-functional teams (product managers, implementation managers) to ensure seamless user experience.

Coursework: Human-Centered Design, UX Research Methods, Accessibility, AR/VR, Computer Vision, Information Architecture, Data Visualization, GUI Design for interaction