Hemant Jadhav

Client and Supplier Success Manager @ Vernost

About

With over 25 years of IT leadership experience, I’ve consistently delivered transformative results by aligning technology with business strategy across diverse industries—from education and finance to travel and enterprise services. I specialize in building secure, scalable infrastructures, driving digitalization, and embedding compliance and governance into every layer of operations. My expertise spans cybersecurity architecture, endpoint protection, cloud adoption, ERP and CRM integration, and multi-site infrastructure deployment. I’ve led cross-functional teams through complex transformations, implemented ISO 27001 and RBI compliance, and designed smart AV and IT systems for high-impact environments. Whether streamlining operations, formalizing SOPs, or pioneering proactive monitoring, I bring a process-driven mindset that turns operational challenges into scalable, audit-ready solutions. I thrive in dynamic environments where strategic oversight, technical depth, and collaborative leadership converge to create lasting enterprise value.

Country

India

City

Mumbai

Industry

Information Technology & Services

Skill

Technology Management, Enterprise Consulting, Customer Experience Management, Customer Satisfaction, IT Strategy, Operations Management, Agile & Waterfall Methodologies, Information Technology Infrastructure, Program Management, Audio Visual (AV) Systems, Customer Engagement, Business Relationship Management, Cloud Computing, Service Delivery, Technical Support, Project Implementation, Consulting, Presales, Post-Sales, Pre/Post Sales Engineers

Experience

Client and Supplier Success Manager

Vernost

2026-2 - Present · 8 mos

Mumbai

Business Development Manager

Satcom Infotech Pvt Ltd

2025-3 - 2025-10 · 8 mos

Navi Mumbai, Maharashtra, India

* Spearheading initiatives in delivering comprehensive cybersecurity solutions, including antivirus, firewalls, Network Switch & Access Point, Privileged Access Management (PAM), and data leakage prevention systems. * Strategically introducing cutting-edge solutions to new networks and audiences, driving business growth and enhancing security operations. * Building partnerships and exploring avenues for collaboration to expand the reach of Satcom Infotech's offerings.

Head of Information Technology

Satcom Infotech Pvt Ltd

2022-2 - 2025-2 · 3 yrs 1 mo

Cathedral and John Connon School

* Designed and implemented IT infrastructure and a smart teaching AV solution for the new school building. * Collaborated with the client's IT team to troubleshoot and resolve complex technical issues, ensuring minimal downtime by creating HA and DR * Achieved a cost reduction in infrastructure costs by streamlining operations

Chief Manager - Digital

GlobalPay WSFx

2019-11 - 2021-3 · 1 yr 5 mos

Mumbai Area, India

* Led the design, development, and deployment of Forex B2C application and mobile app to support business objectives. * Led cross-functional teams to achieve project milestones, ensuring collaboration and efficiency * Implemented ISO 27001, Online KYC and RBI compliance with company policies regarding data security and privacy regulations. * Achieved a revenue growth within the first year of transitioning to online operations and achieved 99.98% system availability

Senior Manager - Technology

Cox & Kings

2004-8 - 2019-11 · 15 yrs 4 mos

Mumbai Area, India

* Spearheaded Project management, development, and application support for Verticals: Business Travel, Inbound Travel, Forex, TUTC, and Deccan Odyssey * Implemented Oracle Financial Apps 11.5.8 and 11.5.10.2 on HP-UX * Transformed manual systems process by integration and automation with CRM (Microsoft Dynamics), ERP (Oracle Apps), and Qlik BI tool. * Managed database administration for Oracle and Microsoft SQL Server platforms. * Managed and maintained servers across diverse platforms, including VMware, HP-UX, Linux, and Windows, ensuring consistent performance and 99.9% uptime for mission-critical systems. * Oversaw hybrid IT environment, leveraging both on-premises and cloud infrastructure to meet dynamic business needs

Technical Consultant

Satcom Infotech Pvt Ltd

2003-5 - 2004-7 · 1 yr 3 mos

Navi Mumbai, Maharashtra, India

* Oversaw technical support and marketing efforts across all segments in the western region, ensuring seamless customer experiences and satisfaction. * Managed customer accounts and service delivery, establishing lasting client relationships and trust. * Successfully sold and implemented cybersecurity and IT solutions to prominent clients, including Henze, Nirma, NCST, D-link, PAM-Prisherman, Salgaokar, Classic Stripes, and BPCL, addressing diverse industry needs.