Hemant Karnad

Director - Sales Operations for APAC @ Avaya

About

Leading Avaya's Sales Operations across the APAC Theatre, my role is pivotal in driving enhancing cross-functional team collaboration. With a focus on diverse markets namely ASEAN, Australia and New Zealand, Japan, Korea and India, I have been instrumental in implementing sales processes and enabling force productivity, which has led to significant revenue maximization. My expertise in business analytics is demonstrated through rigorous sales forecasting, budgeting, and planning. At Avaya, our team has fostered a culture of excellence, ensuring that every opportunity is managed effectively, leading to accelerated closure rates and a robust sales pipeline.

Country

India

City

Bengaluru

Industry

Telecommunications

Skill

Strategic Partnerships, Cross-functional Team Leadership, Sales Operations, Program Management, Management, Go-to-market Strategy, Channel Partners, Solution Selling, Leadership, Team Management, Business Planning, Vendor Management, Sales Management, Budgets, Sales, Training, Sales Process, Business Development, Strategy, CRM

Experience

Director - Sales Operations for APAC

Avaya

2016-10 - Present · 10 yrs

Bangalore

Sales Operations covering APAC region (with special focus on ASEAN)  Sales force Enablement and Productivity improvement – drive process improvement and optimization initiatives  Sales Forecasting – Bookings and Revenue  Budgeting and Business Planning  Revenue Maximization by collaboration with various functions – Deals Desk, Order management, Finance and Delivery  Quarterly Business Reviews  Sales Compensation Plan Implementation and Quota allocation  Reporting and Analytics  Sales Pipeline and Opportunity Management and opportunity closure acceleration  Managing a team of Sales Operations managers and specialists

Director - Sales Operations

Avaya

2011-7 - 2016-9 · 5 yrs 3 mos

Bangalore

Global Sales Operations - Business Analytics, Quarterly Business Review support Oversee the development and implementation of Sales Operations plans for the organization. Drive/Manage the overall Sales Funnel, Forecast, Top Accounts, order Processing, Gross Margin Develop, administer, and track Sales organization performance, business plans and work with senior leadership to drive desired results. Compile, analyze, and publish operational results Escalation point for partners/Internal Sales/ customer to resolve operational issues Work on complex problems where analysis of situations or data requires an evaluation of intangible variance factors Administer Sales Compensation, Product Pricing Strategy and facilitate Go to Market framework.

General Manager - Sales Operations

Sun Microsystems

2006-10 - 2011-7 · 4 yrs 10 mos

Bangalore

Revenue and forecasting, drive weekly business reviews, track bookings, revenue, margin, backlog management Support Quarterly Business Reviews Sales Pipeline Management and Account Planning Deal Management Roll out new tools and processes Sales Compensation and Performance tracking

Sales Operations Manager

Hewlett Packard Enterprise

2002-5 - 2006-10 · 4 yrs 6 mos

Deal management and Services Sales Operations Facilitate portfolio pricing Sales Productivity and Win-rate improvement Services Sales Operations Sales Target Setting, monthly forecasting, Compensation Administration Roll out new Programs and Tools Funnel Management Reskilling and Training Monitoring of field sales cost, Sales Analysis and Reporting

Regional Manager - Services

Hewlett Packard Enterprise

1998 - 2002-5 · 4 yrs

Customer Services Delivery and Sales - Southern Region Drive Services business revenue and profitability Drive Customer satisfaction metrics Drive Operational Excellence

Manager - Business Operations

Digital Equipment India Ltd

1994-3 - 1998-7 · 4 yrs 5 mos

Meeting Services revenue target Pre- and post-sales support to the field Optimization of Business Inventory Vendor Development Rolling out Sales plans