Hemant A.

Hemant A.

Director, Regional Business Operations - India & SAARC @ ServiceNow

About

22 years of diverse experience across high visibility and high impact leadership roles in Sales Operations, Sales Effectiveness, Operations & Delivery Management and Talent Development. Certified in Storytelling. Lead Facilitator on Sales Management topics. Experience in delivering complex transformation and business process reengineering projects using Analytics, AI and Automation (RPA). Industry experience in Hardware, Software, Technology and Consulting Services, High Tech, Energy and Aviation. Key Skills: - Sales Operations - Business Operations - Business Transformation - Business Analytics - Project Management - Learning & Talent Development

Country

India

City

Bengaluru

Industry

Computer Software

Skill

Business Reviews, Sales Processes, Annual Planning, Key Account Management, Thought Leadership, Service Delivery Management, Service Level Agreements, Supply Chain, Predictive Analytics, Process Excellence, CRM, Team Management, BPO, Operations Management, Management, Sourcing, Leadership, Six Sigma, Program Management, Vendor Management

Experience

ServiceNow

Director, Regional Business Operations - India & SAARC

ServiceNow

LinkedIn
2021-1 - Present · 5 yrs 9 mos

Bengaluru, Karnataka, India

COO for India & SAARC. Helping build and drive the strategy for the India go-to-market team.

Accenture

General Manager - Sales Effectiveness Lead Asia Pacific, Middle East, Africa & Europe

Accenture

LinkedIn
2019-2 - 2021-1 · 2 yrs

Bengaluru Area, India

As Sales Effectiveness Lead, I run programs and initiatives for driving increased sales, and be the business partner / trusted advisor to our senior leadership in AAPAC and Europe to drive improved sales performance.

Accenture

General Manager, Service Delivery (Sales operations)

Accenture

LinkedIn
2017-2 - 2019-1 · 2 yrs

Bengaluru Area, India

Service Delivery Leader for a Sales Operations transformation engagement with a Global Computing and Printing Major spanning 225 people. Scope cuts across Catalog Management, Sales Operations, Analytics and Customer Satisfaction.

IBM

Deputy General Manager

IBM

LinkedIn
2011-7 - 2017-1 · 5 yrs 7 mos

Multiple

As Manager - Sales Operations, I had dual responsibility as Sales Management Advisor and People Manager for Sales Management Advisors across multiple assignments in my 6-year stint. My stakeholders were IBMs Sales Executive Leadership (Directors / Vice Presidents / General Managers) across regions and/or Product & Service Lines. Key functional responsibilities are: 1. Work with the Sales Leadership, and Worldwide Sales Management support to integrate and report metrics. 2. Support the Sales leadership in their weekly/monthly/quarterly/yearly business reviews. 3. Provide the Sales Leaders with data, reports and analysis that drives revenue performance and enables informed business decisions. 4. Drive Sales Cadences on behalf of the Sales leaders to discuss Pipeline, Key Opportunities, Progression, issues and way forward. 4. Deliver effective and useful Opportunity Management reports and analysis to drive focused and disciplined execution. As needed, provide analysis in support of monthly/quarterly reviews, e.g., Global Sales Integration Review and other senior level reviews. 5. Manage the local deployment model to plan and ensure ongoing interlock with local and Worldwide Teams. 6. Provide operational support to the sales team; make informed recommendations and enable informed decisions via accurate information to improve Pipeline and Performance View. Support revenue forecast process, as needed. 8. Ensure action plans are implemented to address exposures identified, with appropriate follow-through to closure. 9. Support Financial Planning and forecasting Processes. 10. Ensure all business controls are in place and implemented. 11. Be a champion and avid supporter of Sales Management programs in conjunction with the Sales Operation Teams. 12. Act as a focal point for Sales Management pervasive issues and provide guidance

GE

Senior Manager

GE

LinkedIn
2002-8 - 2011-7 · 9 yrs

Multiple functional and operations leadership roles across multiple GE businesses. Experienced in : - Supply Chain & Manufacturing - Warranty Management - After Market Services - Product Development - Solution Identification - Transformation - Business Process Reengineering - Six Sigma

Education

Northwestern University - Kellogg School of Management

Northwestern University - Kellogg School of Management

LinkedIn

Analytics

2020 - 2020
Indian Institute of Management, Calcutta

Indian Institute of Management, Calcutta

LinkedIn

Finance and Operations

Hemant A.'s Contact Information

Email

******@***.com

Phone

(**) *** ****

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