Helver Tirado Suárez

⦿ Leads and manages a cross-functional team to develop and deliver high-quality web applications and solutions aligned with client objectives. ⦿ Coordinates project timelines, resources, and client communications, ensuring projects are delivered on time and within budget. ⦿ Implements agile methodologies, optimizing workflows and driving continuous improvements across development processes. ⦿ Mentors junior developers, fostering a collaborative and growth-focused environment while maintaining project goals and standards.

⦿ Created and executed web development strategies that aligned design, functionality, and technology with business objectives. ⦿ Conducted market and competitor analysis to identify trends and optimize website features, resulting in improved user engagement. ⦿ Collaborated with development and design teams to implement strategic plans, achieving enhanced website performance and user satisfaction. ⦿ Evaluated post-launch website performance and provided actionable insights to refine strategies for continuous improvement.

⦿ Designed and developed both front-end and back-end components of websites, ensuring seamless integration and user-friendly experiences. ⦿ Integrated APIs and third-party tools to enhance functionality, enabling websites to meet complex client requirements. ⦿ Conducted testing, debugging, and optimization of websites, ensuring high-performance standards across devices and browsers. ⦿ Delivered comprehensive web solutions, improving user engagement and achieving high client satisfaction through quality design and functionality

⦿ Supervised daily operations, ensuring efficient workflow and team coordination to meet operational goals and timelines. ⦿ Implemented process improvements that enhanced productivity and reduced operational costs, improving overall efficiency. ⦿ Managed resources and personnel to ensure smooth operations and high levels of customer satisfaction. ⦿ Developed and maintained key performance indicators (KPIs) to track team performance and operational success.

⦿ Conducted internal audits to evaluate operational efficiency, ensuring compliance with financial regulations and company policies. ⦿ Identified potential areas of risk and provided actionable recommendations to mitigate issues and improve internal controls. ⦿ Worked closely with management to implement audit findings, enhancing operational processes and educing risk exposure. ⦿ Prepared detailed audit reports, providing key insights into financial discrepancies and recommending improvements.

⦿ Managed the extended hours program, overseeing scheduling, staffing, and operational procedures to ensure optimal service delivery. ⦿ Developed and implemented strategies to improve productivity and customer satisfaction during non-standard business hours. ⦿ Trained and supervised a team, ensuring smooth operations and adherence to company policies during extended hours. ⦿ Analyzed performance metrics and provided regular reports to senior management, driving continuous improvements.

At National University of Colombia, I earned a Bachelor's degree in Business Administration and Management. The program provided me with a strong foundation in business strategy, financial management, and organizational leadership. This education has been instrumental in shaping my approach to managing projects and teams, blending technical and business insights to drive success in web development and operations.