Helouise Verstraete
International Support Professional @ YER USA
About
"Delivering exceptional customer experiences isn’t just a skill—it’s my passion". I thrive in roles where efficiency, empathy, and problem-solving come together to create lasting connections and drive success. With over a decade of expertise in executive assistance, administration, and customer service, I bring a solutions-driven mindset to every interaction. As a multilingual professional fluent in English, Spanish, Dutch, and Papiamento, I bridge communication gaps and connect with diverse audiences, ensuring seamless engagement. Beyond my career, I am deeply committed to leadership and community involvement, fostering relationships and empowering others through mentorship and volunteer work. Whether resolving complex challenges, optimizing service operations, or strengthening customer relationships, I approach every task with a dedication to excellence, creativity, and impact. Let’s connect—I’d love to collaborate in environments where innovation and human connection fuel success."*
United States
Atlanta
Photography
Executive Support, Meeting Scheduling, Executive Services, Coordinate Meetings, Bookkeeping, Human Resources (HR), Inventory Management, Event Management, Calendaring, Business Management, Travel, Travel Arrangements, languages, Commercial Photography, Interpersonal Skills, Loans, Studio Photography, Administrative Assistance, Executive Administrative Assistance, Problem Solving
Experience

International Support Professional
Managing scheduling and project management tasks, ensuring the timely completion of multiple projects. Excellent verbal and written communication skills, with the ability to explain information clearly and concisely. Delivering exceptional customer service by developing strong relationships with candidates and clients, fostering trust and loyalty. Maintaining confidentiality and discretion while handling sensitive candidate background check information enhances organizational efficiency. Coordinating interviews, managing candidate databases, and preparing job postings, among other tasks. Ability to work well in a team environment, collaborating with others to achieve common goals Flexibility and adaptability to work in a fast-paced and dynamic environment, adjusting priorities as needed.

Photographer
Farrielle Photography
Georgia, United States
• Owner and lead photographer at Farrielle Photography, specializing in portrait and wedding photography. • Capturing weddings and family portraits, creating lasting memories for clients. • Developed a unique, relaxed photography style that encourages natural interactions, resulting in joyful and authentic images. • Built a strong client base through referrals and social media, enhancing brand visibility and engagement.

Jr Loan Officer Loan officer assistant
Georgia, United States
Gathering information for the loan application • Handling of calls in English and Spanish , emailing clients in English and Spanish • Assisting the Loan officer with request and tasks they need to complete and process the loan application • Ordering Appraisals • Assisting with brokered out loans. • Collecting data from clients such as their assets, salaries, debts and employment status to fill in information for the loan application, reviewing paystubs, bank statements and tax transcripts • Researching and correcting mistakes in applications for clients • Reviewing file documentation for missing information • Gathering conditions when the loan comes back from Underwriting. • Translating and speaking to clients in Spanish • Experience with mortgage loan software programs like Blend, Encompass and Aiq/Docvelocity and Birchwood

Office Manager
ABR Millwork
Marietta, Georgia, United States
• Responsible for handling all emails, phone-calls, buying all office supplies and keeping track of the inventory. • Processing bi-weekly payroll using Quickbooks. • In charge of invoicing, accounts payable and receivable. • Assisting the CPA with 1099’s for the employees and quarterly tax documents. Reconciling the checking account of the company and the monthly sales tax. In charge of keeping track of credit cards. • Assist with Audits. • Making personal files for newly hired employees. Alphabetize and fill all personal forms i.e. vendor statements, invoices, tax forms by month and year, preparing all 1099 employees time cards for weekly payment, writing checks, making sure the drivers for the trucks have their ELD machines and paperwork ready. • Working with programs like Tango, Expesite and Coupa. • Help with computer and office machines. • Handles shipping and receiving and bill of ladings. • Taking care of Business License and State Taxes. • Handling Drug Free work place related documents
Helouise Verstraete's Contact Information
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