Heloiza Andrade

Executive Assistant to Latin America President and to Brazil Country Leader @ Dow

About

With over 20 years of experience supporting C-suite executives, my career has been built on strategic agenda management, complex event logistics, and, above all, unwavering discretion and ethics in handling sensitive information.What truly defines my professional approach is the balance between operational excellence and a human-centric vision. Having recently completed a postgraduate degree in Transpersonal Psychology, I apply a refined level of emotional intelligence to:Mediate interpersonal dynamics with diplomacy and tact.Maintain calm and clarity even in high-pressure environments.Foster a collaborative culture by blending efficiency with grace and respect.I am a solution-oriented professional who believes that high-level organization must work hand-in-hand with adaptability and clear communication. My goal is to simplify leadership's routine, allowing executives to focus on strategic decisions while I ensure that behind-the-scenes operations run with precision and harmony.Core Expertise: Executive Support & C-Suite PartnershipStrategic Calendar & Travel ManagementEmotional Intelligence & Workplace DynamicsConflict Resolution & Relationship Building

Country

Brazil

City

São Paulo

Industry

Chemicals

Skill

Direção executiva, Satisfação do cliente, Atenção a detalhes, Nonviolent Communication, Communication, Human Resource Development, Interpersonal Relationships, Gestão logística, Comunicação interpessoal, Coaching, Tomada de decisão, Competências interpessoais, Pensamento crítico, Resolução colaborativa de problemas, Comunicação, Inglês, Organization Skills, Problem Solving, Mentoring, SAP

Experience

Executive Assistant to Latin America President and to Brazil Country Leader

Dow

2014-10 - Present · 12 yrs

São Paulo, Brazil

Professional responsible for providing strategic and operational support to senior leadership, ensuring smooth administrative processes and directly contributing to organizational efficiency. Acts as a key facilitator of communication across teams, managing priorities and executing critical business activities. Key Responsibilities: Manage complex calendars, strategic meetings, and executive appointments with a focus on time optimization and alignment with corporate priorities. Coordinate domestic and international travel, ensuring compliance with internal policies and cost control. Coordinate events and offsite meetings. Prepare reports, presentations, and executive communications with high standards of quality and confidentiality. Serve as a liaison between leadership and internal/external stakeholders, promoting clear, objective, and efficient communication. Support the execution of administrative projects and corporate initiatives, ensuring deadlines, organization, and quality delivery.

Executive Assistant to Latin America CFO l Administrative Assistant to LA HRBP

Dow

2011-2 - 2014-10 · 3 yrs 9 mos

São Paulo Area, Brazil

Provided high-level administrative and strategic support to the Chief Financial Officer and to the HRBP, ensuring seamless coordination of priorities, meetings, and communications. Acted as a trusted partner in managing sensitive information, aligning agendas with business goals, and enabling executive focus on critical financial and operational decisions. Key Contributions: Streamlined executive workflows, improving time management and decision-making readiness. Coordinated cross-functional communications and high-impact meetings with internal and external stakeholders. Delivered executive-level materials with precision, confidentiality, and alignment to corporate standards.