Ashish Mishra

* Built and scaled 7+ supply chain products from concept to production. * Led OMS, WMS, TMS, CRM, Audit & Visibility platforms. * Worked closely with operations teams across India to digitize logistics workflows. * Driving AI-powered automation and autonomous operations initiatives.

* Joined as the first operations hire; built the company's operational processes, systems, and team from the ground up. * Set up warehouses end-to-end — site selection, layout planning, and full operational setup across multiple locations. * Onboarded warehouses and vendors, establishing strong partnerships and standardising intake processes. * Developed SOPs for warehouse operations, creating repeatable, scalable processes across the organisation. * Built last-mile delivery (LMD) systems and automated invoicing platforms that improved service delivery speed and accuracy. * Shaped the company's early operational strategy, directly informing the product direction I later led as PM.

* Built warehousing operations from scratch — site mapping, setup, staff training, and execution. * Streamlined logistics for Oyo's furniture deliveries to 2,000+ hotels, improving supply chain efficiency across the network. * Implemented WMS software, achieving measurable improvements in delivery timelines and resource utilisation.

* Joined as a founding team member, building and managing pan-India multi-site warehouse operations from the ground up with zero playbook. * Drove process automation across multiple sites, significantly improving team performance and operational consistency. * Worked closely with the engineering team to identify ground-level pain points and refine WMS functionality — bridging ops and tech. * Collaborated with vendors to implement solutions that cut operational errors and raised customer satisfaction. * Put in the hard work of standardising chaotic, fast-growing operations into structured, scalable systems across India.

* Started as a warehouse executive, learning operations from the ground up with full hands-on ownership. * Managed the warehouse from scratch — including layout planning, space optimisation, and full operational setup. * Handled day-to-day warehouse activities including inward, outward, inventory tracking, and stock reconciliation. * Handled shipping & receiving operations, ensuring timely and accurate order fulfilment. * Delivered strong customer service by maintaining zero-error dispatch and quick turnaround times. * Built the foundation of operational discipline that shaped my entire supply chain career.

* Began my warehouse journey in 2011 as one of the first 10 employees, taking on full ownership of document warehouse operations from day one. * Managed document storage, retrieval, and logistics operations for multiple high-profile clients including Reliance, Tata Motors, P&S Bank, and Fortis Hospital — handling large-scale document management needs across industries. * Handled end-to-end document warehouse operations — inward, indexing, inventory, retrieval requests, and client dispatch. * Worked closely with senior developers to design and implement an RFID-based WMS — learning how the technology works end-to-end and translating operational needs into system requirements. * Worked directly alongside the founders, learning the business from the inside and contributing ideas that shaped early operations. This role laid the foundation of everything — operations, systems thinking, and the drive to build better solutions.