Hella Ben Mimoun

-Located in Egypt , France and 8 other countries in the world. It is one of the biggest call centers that enhance 200 employees working in big international accounts . - We are specialized in : -Increasing the market share of our clients by exceeding sales performance -Outsourcing for multinational companies to get best qualified employees for the required positions -Quality specialists are working hard to guarantee customer satisfaction in each contact . In fact we exceed the percentage of 96% in all accounts , we achieve even 98.5%. -The management and all personnel are trained and work on COPC BASIS . -We are working with clients from France ,, Belgium, Switzerland, Germany ,UK Canada , Usa , and middle east (UAE , SAU ,Kuweit , Katar , Egypt ) -Making action plans by agent , Team Leader and supervisor , in order to ensure the performance of all people working in the call center .

Responsible for improving sales of french accounts in order to achieve the targets , and searching for new business development opportunities