Helen Raamat
eID Product Owner / eID Expert @ Riigi Infosüsteemi Amet // Estonian Information System Authority (NCSC-EE)
About
During the past decade I have been working in different public sector IT and e-Governance Agile software development projects in various roles - technical product manager, tech team lead and advisory expert. For the past nine years I have been mainly focused on the area of electronic identity, specializing on eIDAS Regulation technical implementation in Estonia. This includes a close cooperation with public e-service providers and trust service providers in Estonia and EU. I am a strong believer in non-monolithic microservice oriented architecture, which enables fast scaling and natural migration of technology.
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Estonia
Information Technology & Services
Software Architecture, Microservices, Digital Identity, Identity & Access Management (IAM), PKI, Single Sign-On (SSO), Cross-border interoperability, e-Governance, Analytical Skills, Agile Leadership, Database Design, Requirements Analysis, Product Management, Business process modeling, Business Process Improvement, Business Analysis, Figma (Software), Digital Services, eIDAS, SDGR
Experience

eID Product Owner / eID Expert
Estonia
· Analysing the interoperability requirements for the state authentication services ecosystem (authentication protocols, SDG&OOTS, identity matching, eIDAS). · Leading the architecture of state authentication gateway services and the implementation of Estonian eIDAS-Node. · Cross-border cooperation and counseling on the implementation of eIDAS, SDGR, digital identity and e-Government solutions. · Team lead of authentication and e-signature services unit.

Producer
Estonia
Coordinating the web software development, UI&UX, multimedia and digital products design. Managing client projects from kick-offs to retros and invoicing (including in-house and client communication, scope and task management, working with project timelines, resource management and budgeting). I was mainly responsible for: · Project and account management · Procurement management · Requirements analysis · Business process analysis

IT Specialist
Tallinn City Government
Tallinn
IT project management and business process analysis for Tallinn city planning registrar (https://tpr.tallinn.ee/) and public procurement management.
Helen Raamat's Contact Information
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