heinrich bierman

director

About

An accomplished well rounded Business Analyst with vast technical experience, project management and business management. A determined professional who has implemented effective strategies to achieve and exceed goals in supply chain management, project management, quality and risk management, financial management, materials management, sales and distribution as well as other areas across the value chain. Expertise * Supply Chain Management * Business Analysis and Development * Strategic Management * Project Management * Team Building, Leadership & Motivation * Information Systems Management

Country

south africa

City

johannesburg

Industry

information technology and services

Skill

prince2 methodology, itil, customer relations, team management, business analysis, problem solving, requirements analysis, consultancy, microsoft office, people management, software project management, team leadership, planning, sdlc, ms project, process improvement, pre sales, project planning, software development, leadership, program management, sap, sql, integration, business process, project portfolio management, databases, project management, microsoft sql server, analysis, business process improvement, management, it strategy, it management, it service management, customer service, business intelligence, systems analysis, supply chain, microsoft project, consulting, information technology, sap products

Experience

director

reimarc

2017-9 - Present · 9 yrs 1 mo

member

iiba south africa chapter

2014-1 - 2016-1 · 2 yrs 1 mo

programme manager and professional services manager and business analyst

proscan

2008-12 - 2011-7 · 2 yrs 8 mos

* Co-ordination of resources branch(Cape Town/Durban/PE) during national projects. * Manage Team of Analysts and Implementers * Client Analysis and Recommendations * Business Process development and redesign * Application Design and client sign off * Draw up Business Cases and present findings to Clients * Translate Requirements to Development Team * Act as Project Manager for solutions approved. * Co-ordinate with Support and Development departments to complete tasks * Propose new processes internally for better flow of work processes * Assist in training sales team with new customer approaches on toolsets and product implementations that company can provide (ongoing). * Facilitating training of products developed and sold to customers. * Assisting in setting up Help Desk to support Field Services – Professional Services Role * Manage support performance and feedback to clients in weekly/monthly Ops and SLA meetings – Professional Services Role * Manage Support Teams (in field and help desk) - Professional Services Role

im sc project manager

sasol

2012-6 - 2012-9 · 4 mos

* Projects (Supply Chain): * Assist Business with Development of Business Requirements Specifications. * Guide Business through Project Governance and processes. * Liaison with Group IM and Business for delivery of requirements. * Own requirements on behalf of business in terms of delivery and quality of solution. * Develop Functional Requirements Specification for business requirements. * Co-ordination of business and IM resources were required.

it manager

polytec group

2007-1 - 2008-11 · 1 yr 11 mos

* Take on role as IT Manager/Specialist * Budget Control * Reporting to Management and Board * Support and advisor to all Departments (For process improvements and not only IT related) * Hardware and Software support * Liaison with Customer/Suppliers * Assisting with IT training * Business / Systems Analysis of in-house software and processes

it consultant

test it

2004-12 - 2007-12 · 3 yrs 1 mo

* Network Installation * Hardware and Software support * Sales * Consultation with clients on requirements * Outsourced IT manager for two Automotive Assembly Plants from 01/03/2005-01/12/2007

programme manager

zetes

2011-7 - 2012-4 · 10 mos

* Co-ordination of branch resources (Cape Town/Durban/PE) during national projects. * Manage Team of Analysts and Implementers * Client Analysis and Recommendations * Business Process development and redesign * Application Design and client sign off * Draw up Business Cases and present findings to Clients * Translate Requirements to Development Team * Act as Project Manager for solutions approved. * Co-ordinate with Support and Development departments to complete tasks * Propose new processes internally for better flow of work processes * Assist in training sales team with new customer approaches on toolsets and product implementations that company can provide (ongoing). * Facilitating training of products developed and sold to customers.