
heidi sommer
global business operations professional | 15+ years of success improving business operations
About
Expertise in new business development, operations management, and financial accountability Over 10 years of diverse experience in business planning, customer relationship development, and budget management. Fluent in English, German and Spanish.
united states
atlanta
broadcast media
account management, new business development, operations management, spanish, budgets, business planning, marketing, sales, german, leadership, project management, management, public relations, broadcast, social media, event management, television, crm, microsoft office, broadcasting, budgeting, customer relationship management
Experience

ultimate software
ultimate software
Provided full-scale administrative support to executive management. Interacted with staff at all levels, and complete various programs/projects. Set-up new process that streamlined the bonus plan and payout process for the CSO direct reports. Implemented Quip, a project management tool that streamlined communications and fostered collaboration between CSO, executives, administrators and other departments.

business operations coordinator
cnn
Served as a liaison between the Operations, Human Resources, and Finance. Provided operational support to CNNI production centers in New York, London, Hong Kong, and Abu Dhabi; cross-trained others team members. Supported global data roaming negotiations with T-Mobile and provided spending analysis reports from employees across divisions CNNI/CNNE; resulted in $200K yearly savings. Streamlined onboarding process for freelancers and employees across the globe, maintaining full compliance with labor and tax laws. Received Peabody Awards for coverage of the 2010 Gulf Oil Spill and Arab Spring of 2011.

office manager and bookkeeper
auto glass connection
Provided administrative support to management team and handled all office functions. Supported marketing and advertising plans/programs, and provided customer service to car dealerships and insurance companies. Transitioned financial operations to QuickBooks, streamlining recording and reporting. Identified and corrected $3K in erroneous billings. Set-up customer incentive rewards system that grew sales by 12%.

owner and general manager
industrial tooling
Managed business office and performed a variety of administrative functions that included payroll, inventory management, budget administration, vendor relations, and personnel management. Supported development of an innovative latch flooring system for Rol-Trac NA/InField Systems that decreased installation time by 1/3. Helped redesign a filling machine that grew production from 60 to 120 bottles per minute; successfully relocated from England to Hiram Walker in Fort Smith, AR.

global business operations professional | 15+ years of success improving business operations
turner (turner broadcasting system, inc)

assistant manager, business operations - turner studios
turner (turner broadcasting system, inc)
* Liaison between the Operations team and the Finance team. Support the entire Studio Operations team, including the VP of Operations and Project management. * Create, develop and run reports to ensure ScheduAll is providing accurate financial information to Finance and Studio Operations & Administration regarding partner allocations. * Provide reporting on all levels using data analytics tools and software. * Work with all Turner Studios departments to track the use of Freelance labor, Overtime and Studio hard costs for all departments. * Work with Studio Operations and Graphics to analyze expenses vs. revenue for 3rd party projects. * Work with all Turner Studios departments to analyze the capacity to take on new initiatives and projects. * Track Capital budget.
Education
strayer university
international business
Graduated with Honors Activities and Societies: Alpha Sigma Lambda Honor Society
strayer university
international business
heidi sommer's Contact Information
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