Heidi Garcia

Business Consultant

About

Transforming customer-facing industries through strategic expertise in sales, operations, loss prevention, and profit growth. With a proven track record across retail, hospitality, and related sectors, I help businesses: • Increase revenue through optimized sales processes • Streamline operations for greater efficiency • Reduce shrink and protect margins with world-class loss prevention strategies • Deliver consistent, sustainable profit improvement 100% success rate with clients — every engagement has produced measurable, positive financial impact. Open to consulting opportunities, partnerships, and conversations with leaders looking to elevate performance. Let’s connect if you’re ready to drive real growth. DM me or comment below! #Retail #LossPrevention #SalesStrategy #Operations #ProfitGrowth #BusinessConsulting

Country

United States

City

Allentown

Industry

Retail

Skill

Multi-Store Operations, District Management, Multi-Unit, Store Management, Branch Management, Payroll Processing, Payroll Administration, Hospitality Management, Recruiting, Contract Negotiation, Lease Negotiations, Strategic Negotiations, Real Estate Negotiating, Salary Negotiations, Interior Design, Management Consulting, Inventory Control, Adobe Photoshop, Account Management, Data Analysis

Experience

Business Consultant

Retail, hospitality, cannabis

2024-6 - Present · 2 yrs 4 mos

United States

Store Director

Urban Wellness

2023-12 - Present · 2 yrs 10 mos

Las Cruces, New Mexico, United States

Opened new dispensary location. Adhered to cannabis laws and regulations. Complied with food health and safety regulations. Staffed, trained, developed team. Complete inventory and loss prevention control. Store cash handling and deposits. Educated staff and patients about cannabis products, benefits, how to consume. I’m

General Manager

Apogee Therapeutics

2023-3 - Present · 3 yrs 7 mos

Sunland Park, New Mexico, United States

Corporate Sales Trainer

CCT Wireless DBA Sprint

2017-12 - 2024-8 · 6 yrs 9 mos

Denver, Colorado, United States

Retail Sales Manager

Verizon

2017-8 - 2024-8 · 7 yrs 1 mo

Retail Sales Representative

Verizon

2011-1 - 2024-8 · 13 yrs 8 mos

Reaching out to businesses to close business sales, work with walk in customers to assist kn finding the best solution for the customer and the business. Attend onsite sales visits at business locations. Mainting quotas and continuing to build customer relationships

Ameritel Inc

AmeriTel, Inc.

2017-5 - 2024-8 · 7 yrs 4 mos

Bethlehem, Pa

Store manager

Operations Task Force Manager

Frontdesk

2021-3 - 2023-5 · 2 yrs 3 mos

United States

As an operations task force manager with a start up company in 33 cities I reported to the COO, and was responsible for spotting trends in cities across the US where we were underperforming. I would travel to the market, identify the problem, create a resolution, and implement the changes. I increased profitability and customer reviews on all projects averaging a 2 star improvement in ratings on a scale of 1-5. Averaged a 18% profit increase on all projects. Responsibilities included all aspects of the short term rental industry.