Heena Alam

Ensure fulfillment of health network institutions’ requirements of clinical supplies and medical equipment in a timely and cost-effective manner and the execution of regional and international contract exercise. Ensure that enquiries of Network Units related to product pricing, quality standards, availability in local market and supplier details are responded timely and circulate enquiries status reports to relevant Network Units at the end of each quarter. Obtain quotations from suppliers and evaluate them to make a better purchasing decision. Create and maintain good relationships with vendors/suppliers. Review and analyze all vendors/suppliers, supply, and price options. Prepare cost comparison of material pricing. Negotiate with suppliers to ensure cost-effective purchase prices are available to network institutions. Meet suppliers regularly to strengthen business relationships; understand market trends and resolve day to day issues. Negotiating with vendors for yearly contract and assuring availability of items.

Managing purchasing of laboratory value chain with respect to departmental policies and standards. Responsible for procuring stock and non-stock items for the organization's various operation departments and processed the purchase orders by liaising & actively negotiating with vendors and end user. Review and analyze all vendors/suppliers, supply, and price options. Prepare cost comparison of material pricing. Coordinate with suppliers regarding processing of the complete set of documents e.g.: (Invoices, packing list, Airway bill (for air shipment) Bill of Lading, Certificate of Origin (for sea shipment) for faster processing of Custom clearance  Ensure that the products and supplies are high quality. Negotiate price, terms, conditions and lead time reduction with suppliers. Minimize user complaints by offering expedient, as well as positive resolutions to their issues. Monitor inventory levels on a regular basis to ensure availability of items as per needs while continuously trying to reduce inventory holding as well as transportation costs. Evaluate vendors’ performance on an annual basis to ensure that vendors consistently meet institutional requirements for timely deliveries, quality, service and price Meet end users to ensure customer satisfaction, and resolve their issues and queries. To analyse adequate stock levels throughout the hospital to ensure target fill rates and quality services. To arrange product substitution without compromising on quality. This includes analysing product, vendor, arranging samples and obtaining feedback from end-user.

Coordinated with the entire sales team efficiently. Assured quality of sales related equipment and update if necessary Monitor team's progress, identify shortcomings, and propose improvements Customer dealing, working on sales inquiry and matching specifications Product suggestion to customers according to their stated requirement Quotation preparation, dealing with manufacturers and confirming the prices. Verification of prices from pricelists/emails or previous quotation. Prepare summary of the inquired item and get the factor. Finding Knock out specs of products and prepare tender specifications. Informing customers about their ordered delivery status.