Heechang Seo

- Supported strategic planning and operations for the Overseas Sales Division, including monthly performance analysis of overseas subsidiaries and leading global strategy meetings - Managed KPI frameworks and conducted competitive analysis, producing quarterly performance reports covering key industry players - Led initiatives to expand and enhance overseas sales networks and regional hubs across Asia - Conducted market research using macro- and micro-economic indicators to assess global market trends and opportunities - Executed executive directives by collecting and analyzing VOC (Voice of Customer) from overseas branches, and driving resolution of key improvement areas

- Managed monthly sales performance of overseas subsidiaries in Southeast and Central Asia, supporting achievement of sales targets - Provided overseas sales support for dental implants and equipment, including export/import operations and trade documentation - Prepared monthly performance reports and data summaries for executive-level decision-making - Analyzed market trends in Southeast Asia and developed strategic entry plans, delivering insight-driven market reports - Planned and executed VIP events for internal stakeholders, providing real-time interpretation and translation services in English and Korean

- Developed market entry strategies and long-term business plans for Korean SMEs targeting Singapore and Southeast Asian markets - Conducted market research and identified new overseas buyers to support global sales expansion - Discovered promising new business opportunities and facilitated B2B matching between Korean companies and international partners - Managed client renewals and acquired new accounts, strengthening strategic partnerships - Compiled market intelligence reports and supported participation in overseas exhibitions, including organizing joint pavilions

- Managed overseas sales and full-cycle export/import operations for marine equipment and ship engine components - Oversaw key buyer accounts and identified new clients in Southeast Asia to drive market expansion - Coordinated with subcontractors and suppliers for procurement, ensuring efficient supply chain communication - Handled comprehensive trade documentation including export paperwork, customs clearance, and shipping logistics

- Handled general administrative and HR tasks, including attendance management, employee benefits, and internal policy implementation - Supported general accounting and managed progress payment (PP) settlements - Managed work visa applications and onboarding processes for foreign employees in Singapore - Prepared internal and external documents, and provided English–Chinese–Korean translation and interpretation support