Hector Soto

Reduced operating costs by 5% as measured by $15K+ in annual savings by developing and maintaining accurate expense forecasts, conducting variance analysis of actual vs. budget performance, and identifying drivers of variances to present actionable insights supporting management decision-making and strategic initiatives. Achieved 99.8% data accuracy rate as measured by error audits and month-end reconciliations by building data models, validating assumptions, and maintaining compliance with accounting policies and internal controls through cross-functional collaboration with accounting, legal, and operations teams. Identified $8K in billing discrepancies as measured by recovered costs through detailed variance analysis by analyzing actuals vs. budget/forecast, identifying drivers of variances, and assessing risks to support informed decision-making and ensure financial transparency and accountability. Enhanced management decision-making speed by 30% as measured by reduced response time to inquiries by building financial models to evaluate business performance, conducting scenario analysis, and presenting information in management meetings supporting strategic planning initiatives. Developed and maintained accurate forecasts for revenue and expenses supporting annual budgeting and periodic reforecasting processes, partnering with business units to gather inputs, validate assumptions, and ensure alignment on financial plans across organization.

Developed strong time management and prioritization skills while managing multiple concurrent tasks in high-volume environment Collaborated with team members to achieve operational targets and maintain quality standards Demonstrated adaptability and problem-solving skills in fast-paced setting with changing priorities

Communicated detailed information directly over the phone to hundreds of clients per week, over the phone, and via email to prospective tenants, effectively showcasing vacant apartments, explaining pricing structures, and articulating lease terms and agreements. We have streamlined the rental application process, ensuring efficient and accurate processing, while effectively negotiating lease renewals, contributing to high tenant retention rates leading to a 95%-99% occupancy rate Designed and managed Craigslist advertisements as part of the company’s digital marketing strategies, creating a compelling and informative listing daily that attracted approximately 50% of our prospects Played a crucial role in the outstanding performance of a 500-unit community, achieving a remarkable shop score of 108%. Thrived in a fast-paced environment as an integral member of a multidisciplinary team, collaborating seamlessly with colleagues to meet and exceed leasing targets.

Demonstrated strong leadership by supervising a team of 10+ employees per shift, which involved comprehensive responsibilities such as training, work direction, performance appraisals, addressing grievances, and showcasing creative problem-solving abilities. Prioritized safety and hygiene in the workplace by diligently following OSHA regulations and requirements, ensuring a secure and sanitary work environment for all guests and team members. Actively participated in self-growing exercises, which allowed the team to be mentored to allow themselves to reach their potential in and outside of the workplace. Having daily mentorships with groups of 5 or more daily.

Treasurer, Secretary Processing all transactions, fees. and dues for all 20+ members of the organization, leading to an account of over $1500 to be in total control by me. Confidently taking notes for all meetings for all important matters so everything is communicated efficiently and clearly.

Completed my associates degree graduating cum laude. Was able to successfully transfer to San Diego State University