Heaven Hendricks

• Conduct business analysis and implement growth strategies across diverse salon models including suite, commission, booth rental, and hybrid operations. • Manage and expand a professional beauty sales territory through strategic account development, consultative selling, and long-term partnership building. • Identify revenue opportunities within partner businesses by optimizing retail performance, service offerings, and in-salon marketing initiatives. • Deliver education-driven product presentations and business consultations to increase product adoption, client retention, and overall account performance. • Analyze sales trends and account performance data to develop targeted strategies that drive consistent territory growth. • Build and maintain strong B2B relationships with salon owners and service providers, positioning brand partners as solutions for business growth and client outcomes.

Provides expert business and career development to salon owners and professionals to improve best practices, increase revenue and enhance customer service. Key responsibilities are business assessment, product knowledge and sales training, marketing and brand development, team leadership and development, and customer service improvement.

Responsible for overall operations and success of retail business, including training and motivation of sales team, developing business strategies, ensuring positive customer experience, inventory management, achieving sales goal, and increasing revenue.

Responsible for overall operation and management including hiring, financial management, customer service, marketing, retail, and compliance.

Focused on driving business growth by developing and implementing strategies to identify opportunities, analyze market trends, and manage marketing activities to achieve sales and revenue targets.