
heather lisk
operations manager
About
Operations Manager with experience in development and implementation of training programs, administrative systems, and compliance measures across a company of over 3,500 employees. Versatile professional with the ability to handle quickly growing industries and create new systems to handle rapid expansion and streamline operations. Proven ability to multi-task and manage multiple teams under pressure, knowledge of principles of human behavior and methods to improve employee work-flow, and strong history of advancement.
united states
long beach
individual & family services
operations management, leadership, business process improvement, psychology, program development, data entry, computer proficiency, new store openings, project management, management, grassroots marketing, guest recovery, new hire training, applied behavior analysis, customer service, employee training, sales
Experience

operations manager
autism learning partners

sales representative
global connections, inc.
Responsible for utilizing time efficiently in order to build a relationship with the client and ultimately sell exclusive membership to a vacation club within a short period of time, analyze the situation effectively and accurately predict when upper-level sales manager is needed, familiarity of contracts and ability to walk client through membership paperwork

service line lead
nordstrom
Responsible for taking any and all steps to ensure that the guest enjoys their dining experience, including having comprehensive knowledge of the food and drink menus, anticipating the guests’ needs, managing time efficiently, reporting any issues to management, and accurate cash handling. Also act as a support system wherever necessary while making sure that staff is adhering to company policy.

billing manager, payroll manager, implementation manager, aba therapist
proof positive aba therapies
Proof Positive ABA Therapies is an experienced organization of qualified therapists providing effective treatment for children with Autism, Asperger's Syndrome, Rett's Disorder, PDD-NOS and related disorders in the Orange County CA area.Our services are based on the principles of Applied Behavior Analysis (ABA). ABA is the most widely researched and scientifically validated method known for treating Autism. Our goal is to develop an individualized treatment plan designed specifically for your child while providing parent education. We work with your child to teach appropriate language, self-help skills, behaviors and social skills while using a family-focused approach.

traveling manager, new store trainer
sol cocina
Traveling manager: Responsible for traveling to any location where additional management is needed, developing, staffing, marketing, and training employees in all new programs, implementing grassroots marketing and motivating staff to achieve periodical sales goals, handling sensitive situations in an understanding, professional, and confidential manner New Store Trainer: Responsible for traveling to all new store locations and training staff on core concepts of the company as well as ways to communicate this to the guest, implementing systems to be used in the day-to-day running of the restaurant, focusing on individual departments in order to create efficiency and outline job expectations
Education
ucla anderson school of management
business administration
california state university san marcos
santiago canyon college
psychology
uc irvine
cognitive science
Activities and Societies: Research assistant under Dr. Yim, which included obtaining confidential medical records, data entry, acquiring knowledge of symptoms of post-partum depression, and contacting study participants in order to find out necessary information
heather lisk's Contact Information
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