heather duncan

heather duncan

operations coordinator - sales training and development

About

Experienced Training Operations Coordinator with experience in the Pharmaceutical industry. Technically savvy with strong project coordination, analytics, and communications skills.

Country

united states

City

hamilton

Industry

pharmaceuticals

Skill

writing, administrative assistance, consulting, adobe acrobat, insurance, vendors, sales finance, sales, acting, emissions trading, full cycle, articulate, assembling, requisitions, serving, tracker, adoption, background checks, goldmine, monster, temporary placement, paperwork, theatre, onyx, int, organizational structure, assessment, travel, management, vms, confirmation, calls, internal teams, resume, job descriptions, initiation, dice.com, powerpoint, approvals, guidance, searches, system, education, english, publishing, applicant tracking systems, reports, highly motivated, reaching, cash flow forecasting, microsoft excel, testing, training, test preparation, point of contact, documentation, product development, system monitoring, fast paced environments, guides, finalization, promotional, jersey, c, rfp, coordination, toeic, evaluations, applications, communication, schedules, detail, folders, project bidding, technical staffing, expense reports, travel arrangements, marketing, fieldglass, array, testing services, sow, pipelines, project planning, microsoft dynamics sl, contractual agreements, presentations, technically savvy, linkedin, pricing, internal audit, screens, international, art, obtain, drama, assemble, curriculum design, client meetings, forms, iq navigator, ability to learn, windows vista, bonus, software, compliance, outlook, addressing, microsoft word, stocks, interviews, job postings, onboarding, flyers, meetings, templates, brassring, expense management, enrollments, recruiting, coordinated

Experience

korn ferry

operations coordinator - sales training and development

korn ferry

randstad sourceright

employment specialist - novartis pharmaceuticals

randstad sourceright

2016-7 - 2017-10 · 1 yr 4 mos

Responsibilities: Executive-level interview scheduling for President of Sandoz US, Vice President of Human Resources, Senior Executive Committee Members, and others internationally and domestically across all functional groups. Liaise with Global and NA Managers & Executive Assistants on interview scheduling and meeting logistics including: onsite and offsite meeting arrangements, virtual interviews, and teleconferencing. Assist with talent-mapping & succession planning projects, manage the Talent Acquisition excel reporting and data analytics, and present data in PowerPoint for the Director of Talent Acquisition. Perform various administrative functions including but not limited to: international and domestic travel arrangements, expense & reconciliation reporting, complex calendar management, and candidate & external vendor correspondence.

aditi consulting

recruiting coordinator - novo nordisk

aditi consulting

2015-4 - 2016-7 · 1 yr 4 mos

* Core Responsibilities: * Interview Scheduling in specific client areas. * Contacted candidates for availability. * Developed Competency Assignment Grids (Per Recruiter’s direction). * Worked with LoB admins on interview team availability. * Sent interview confirmations to candidates and interview team. * Sent Interview evaluation forms to interview team. * Scheduled review meetings. * Served as first point of contact to address candidate issues etc. * Helped other Client areas with overflow of schedule requests. Compliance: * Ensured the candidates interviewed had completed the online application. * Gathered Interview Guides/Notes from Recruiters and filed into Applicant Tracking System. * Sent final candidate communications communicated by lead Recruiter. * Assisted lead Recruiters/Sourcers with candidate status updates when needed. * Acted as first point of contact with Interview scheduling Vendors during times of expansion. * Reached out to candidates to obtain necessary documentation when needed (i.e., paystubs, bonus & stock documentation, etc.)

educational testing service (ets)

outside item writer

educational testing service (ets)

2009-8 - 2012-5 · 2 yrs 10 mos

Worked remotely to write and edit questions of various types for the Listening Section of the Test of English for International Communications (TOEIC), a standardized language test focused on the use of English in business settings..

the judge group

administrative assistant

the judge group

2012-5 - 2013-1 · 9 mos

* Directly supported the Managing Director by monitoring and responding to emails, making travel arrangements, planning client/consultant events, attending vendor calls, and communicating with the recruiting, sales, and other internal teams. * Prepared RFP Bid Responses in collaboration with the Managing Director, Account Managers, and Compliance Team. * Created Job Postings for both internal and external positions using Monster.com, Dice.com, LinkedIn, and Judge’s own site. * Screened incoming resumes for opportunities with Judge and contract positions with Judge’s clients. * Communicated with clients regarding candidate submissions, statement of work contracts, and interview schedules. * Entered job requisitions into the EDGE database and maintain an accurate spreadsheet of all open job requisitions. * Served the recruiting team by reformatting candidate resumes, submitting candidates to job requisitions, and posting all daily priorities on the public board.

the judge group

recruiting coordinator

the judge group

2013-1 - 2014-10 · 1 yr 10 mos
peoples education

adoption contract coordinator

peoples education

2011-10 - 2012-3 · 6 mos

* Maintained regular communication with Curriculum Coordinators in state and district offices regarding their textbook needs and adoption processes and completed all RFPs for textbook contracts. * Presented all information regarding textbook adoption timelines and deadlines to the sales team at weekly meetings. * Independently collected data on state and district enrollments in order to create sales projections based on upcoming adoptions, prior sales, course enrollments, and pipeline reports. * Served as point of contact with state textbook depositories in order to alert them of textbook pricing updates and collect monthly sales reports for claims processing. * Worked with the marketing and production teams to create textbook sampling packets for large district adoptions.

bedford, freeman & worth publishing group

high school adoptions coordinator

bedford, freeman & worth publishing group

2010-8 - 2011-10 · 1 yr 3 mos

* Successfully navigated the textbook RFP process for various states and several large districts. * Maintained an accurate calendar as a resource for the entire business unit for all adoptions-related deadlines. * Worked with marketing assistants to proof and assemble promotional flyers and folders for product development and state and district level presentations. * Managed textbook sampling to all state review committees and state textbook caravans for all adoptions.

educational testing service (ets)

ell summer insitute toeic listening intern

educational testing service (ets)

2009-7 - 2009-8 · 2 mos

* Authored and edited questions of various types for the Listening Section TOEIC test. * Worked independently to meet monthly deadlines for the completion of multiple question sets. * Integrated suggested edits into templates for final submission. * Acted as Group Leader to write and assemble a complete practice test for the purpose of test preparation.

Education

the college of new jersey

the college of new jersey

academy of law & public safety

academy of law & public safety

health services

2002-1 - 2006-1 · 4 yrs 1 mo

Member of HESAA","Member of World Language Club","Member of Chorus Club","Mentored under the Head Trauma Nurse at Jersey Shore Medical Center","Honor Student"]

the college of new jersey

the college of new jersey

english

2006-1 - 2010-1 · 4 yrs 1 mo

Studied English and Theater and Drama President of APO - Honorary Theater Society Member of ACT (All College Theater) and TMT (TCNJ Musical Theater) Member of Golden Key Honor Society Dean's List Activities and Societies: Alpha Psi Omega, Sigma Tau Delta, Golden Key, All College Theater, TCNJ Musical Theater

heather duncan's Contact Information

Email

******@***.com

Phone

(**) *** ****

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