Heather O'Hara

• Financial Management: Accounting breakdowns, expense tracking, invoicing, and grant writing. • Administrative Support: Travel scheduling, calendaring, meeting planning, mail processing, and call management. • Communication and Documentation: Drafting correspondence, writing reports, proofreading, and interfacing with clients. • Facility Management: Equipment maintenance, contract negotiation, and office stocking. • Data Management: Database entry, list maintenance, and form creation. • Human Resources: Volunteer staff oversight and work assignment.

• Pro-actively facilitated the provision of essential resources to support seamless operations for the management teams across the company. • Established and consistently maintained an organized filing system. • Managed and safeguarded confidential records and correspondences with strict adherence to privacy protocols. • Streamlined and managed the organizational structure of the company's Google Drive, maximizing efficiency in document storage and retrieval. • Developed and updated hiring materials to enhance the on-boarding experience. • Developed and sustained documents and spreadsheets for company manuals, and reporting, using Microsoft Office and Good Workspace ensuring accurate, organized, information management. • Performed daily audits of manager reports, verifying the accuracy of employee earnings and company cash data to ensure precise payroll processing. • Provided comprehensive coaching and guidance to team members, ensuring the adherence to company policies and procedures, as well as equipping them with effective problem solving skills to enhance daily work flow. • Managed the collection and organization of receipts and invoices associated with company travel and expenses, processing reimbursements promptly and accurately as required. • Managed mail reception ensuring timely payment of bills and accurate distribution of crucial notices to appropriate team members. • Managed and maintained the inventory database, scanning, entering and accurately mapping all invoices within the system to guarantee data integrity and compliance. • Established and maintained positive vendor relationships through regular communication and negotiations. • Managed calendars of appointments reducing scheduling conflicts. • Coordinated and managed scheduling of conference rooms for training session sand staff meetings for smooth and efficient event planning. • Crafting and sending correspondences for upper management teams throughout the company.