Heather Mularski

Supervisor of Epic Population Health, Interoperability, Patient Experience and Research applications: -Healthy Planet -Compass Rose -Care Everywhere -EpicCare Link -e-prescribing -Mobile -Telehealth -MyChart -Bedside/TV -Welcome -Hello World SMS -Cheers: CRM/CTI/Campaigns -Research -Cosmos -Aura Integrations -Genomics Sequence Server -Payer Platform -Artificial Intelligence

Lead Care Everywhere analyst. Worked on Care Everywhere, EpicCare Link, SER, MyChart and third party integrations. Creation and co-chair of the Interoperability and Digital Health Steering Committee.

Focus on EpicCare Ambulatory implementations of various size, effort and complexities. Lead Kaleidoscope analyst with focus on support, optimization, maintenance of application and end user requests. Creation and facilitation of the Kaleidoscope Steering Committee. Aided in the Stork implementation. Became Ambulatory Application Coordinator that served as a resource to peers, coordinated issue resolution with Epic and worked with IT leadership and operations to ensure complex issues were handled appropriately and timely.

Epic training for EpicCare Ambulatory (focusing primarily on providers), Radiant, Stork and Dragon. Led data migration efforts prior to go-live, participated in provider workshops, provided elbow to elbow go-live support, served as on-site lead during go-live, post go-live adaption and adoption reviews, and owned/completed lower complexity tickets and change requests.

Perform audits on several surgery locations registration input into Epic and other scheduling software. Perform monthly collections for surgery locations. Curate content and perform monthly training sessions for front desk surgery staff regarding registration audits and workflow/functionality review. Claims work and insurance coordination.