heather kirk

* Developed and analyzed reports from the asset management database for mainframe computer equipment and served as database SME for the Mainframe Service Area * Cross-functional active team member of the Change Management, Asset Management and Data Steward teams * Created test plans to transition the asset database to a new tool along with participating in daily meetings for 12+ months on the project team for this transition (REM to REMEDY) * Obtained quotes from vendors for procurement of new installs, upgrades, or maintenance contracts for midrange (open systems) computer equipment and processed these quotes for procurement. * Maintained accurate data through on-site inventories on all Disaster Recovery mainframe equipment * Processed miscellaneous sundry invoices in compliance with Sarbanes-Oxley

* Managed a small retail establishment which included interviewing, hiring, and training of new employees * Ordered store supplies and also books for customers * Received shipments, shelved books, and provided excellent customer service with an extensive knowledge of the store inventory. * Began as temporary bookseller in 1989, promoted to Assistant Manger in 1992 and then to Manager in 1997

* Develop and implement lesson plans for 7th-12th grades in Spanish, History, English and Math * Administer tests and evaluations, and analyze student performance * Develop rapport with students * Foster a classroom environment conducive to learning and promoting excellent student/teacher interaction * Use technology in the classroom the enhance the learning process