heather capener

client relationship manager

About

Grown from a new business start up in 2 years FineStay.co.uk have become a major contender to the serviced apartment agency market leaders. Investing in and providing a specialised service in property for business clients. My role is to fully understand the operations of the business and integrate the clients needs with service that we deliver in a bespoke contract where necessary. Operational restructuring to streamline workload and improve the delivery of service to our clients. Full 360 New Business, Client Relationship Management and Service Delivery ensuring a one point of contact service for our clients. Budget, Design and furnish the apartments to client specification. Consultative work for portfolio landlords, investors and apartment providers in business set up and management. We have streamlined our business to make it one of the most excellent service driven agencies that you will come across. Travelling on business? Allow us to find the perfect solution for your needs in an attractive alternative to a hotel room.

Country

united kingdom

City

st albans

Industry

staffing and recruiting

Skill

business development, account management, new business development, contract negotiation, negotiation, sales, risk management, business strategy, permanent placement, sales process, client development, contract management, headhunters, strategic sales, managing complex sales, building professional relationships, key account development, direct sales, key account management, spin, business networking, manage client relationships, management consulting, business to business, sales management, strategic sourcing, energy markets, energy industry, energy, headhunt, procurement, sustainable energy, energy management, commodity markets, sustainability, gas, candidate generation, recruitment advertising, complex sales, executive search, energy jobs, consultants, recruitments, graduate recruitment, business process, client retention programs, utilites, utility industry

Experience

client relationship manager

finestay.co.uk

senior energy consultant

utility people ltd

2012-8 - 2013-7 · 1 yr

Delivering a professional 360 recruitment service in the Energy Sector. As an experienced consultant I have set myself apart from the crowd with an ethical, proactive and dynamic approach within our business. Strategic client engagement at a senior level and with relevant HR departments. Effectively source, headhunt and deliver a high standard of candidate.

business development consultant

hamilton davis

2006-1 - 2010-10 · 4 yrs 10 mos

360 Recruitment for an exclusive B2B Sales specialist agency developing new business and client liasion to the highest standards including directly resourcing and telephone/ face to face interview of perspective candidates. Consistently delivering a consultative sales approach, understanding client requirements, contract negotiation and fulfiling client brief. Diarising and organising candidate interviews.