Heather Bice

Connecting skilled talent with purpose-driven careers in manufacturing, engineering, and infrastructure. At SPX Technologies—a global supplier of highly engineered products and technologies with leadership in the HVAC and detection & measurement markets—I specialize in recruiting top hourly and professional talent across multiple business units, including CUES Inc. and Marley Engineered Products. I lead full-cycle recruitment efforts to attract and engage candidates who thrive in fast-paced, hands-on environments. In addition to high-volume and niche hiring, I support early talent initiatives through college recruiting programs, helping to build a strong pipeline of future professionals through internships and externships. Key Roles Recruited: • Manufacturing Production Staff (Machine Operators, Set-Up Specialists, CNC Operators) • Skilled Trades (Electronic & Mechanical Assemblers, Technicians) • Professional and Technical Roles across Engineering and Operations • Interns and Early Career Talent through campus partnerships Core Competencies: • Full-cycle recruiting & candidate lifecycle management • High-volume & niche sourcing strategies • College recruiting for internships & externships • ATS expertise (Paradox, SuccessFactors) • Employer branding & social media hiring campaigns • Candidate experience & engagement optimization

Family-run livestock farm focused on sustainable agriculture and ethical animal care Functions Managed: Breeding operations, product sales, compliance, community engagement • Oversee herd health, rotational grazing, and breeding plans to support long-term animal welfare. • Manage budgeting, vendor relations, and inventory to ensure farm profitability and product integrity. • Drive sales through local events and digital platforms, expanding reach across agricultural networks. • Build customer relationships and coordinate outreach to foster brand loyalty and community connection. • Ensure compliance with agricultural standards and lead public education efforts through farm tours and workshops.

Global brand impact agency serving major CPG clients. Led high-impact hiring efforts across production and corporate teams for a global packaging and branding leader, connecting critical talent with roles that drive operational success. Roles Recruited: Manufacturing technicians and operations staff, corporate support functions (e.g., HR, finance, logistics), skilled trade and supply chain roles. • Cut time-to-fill by 60% by redesigning hiring workflows across manufacturing and corporate units. • Streamlined candidate scheduling via UKG and Calendly, boosting recruiter output by 30%. • Managed full-cycle recruitment logistics, ensuring top-tier candidate and stakeholder experience. • Partnered with Ops/HR to tailor recruitment plans by activating passive talent strategies.

Global leader in HCM solutions supporting 900K+ clients. Drove strategic hiring initiatives supporting both ADP corporate and RPO recruitment across diverse industries. Known for reducing time-to-fill, optimizing hiring workflows, and delivering a best-in-class candidate experience. Roles Recruited: Technical positions (developers, analysts, system engineers), healthcare administrative and operational roles, logistics and supply chain professionals, corporate functions (HR, finance, compliance, customer service, learning & development) • Managed 50+ requisitions concurrently across corporate and operational functions. • Achieved 95%+ satisfaction scores through proactive hiring manager support. • Reduced avg. time-to-fill to 35 days through process refinement and sourcing discipline. • Fostered strategic alignment between hiring plans and evolving production goals.

Through RPO collaboration, was tasked with hiring for startup-phase manufacturing site with urgent headcount needs. Roles Recruited: Manufacturing floor workers (machine operators, packers), equipment operators, shift supervisors and maintenance technicians • Filled 200+ urgent roles within 30 days using targeted outreach and CRM engagement. • Earned early conversion to permanent offer through delivery speed and pipeline depth. • Built sourcing cadence from scratch to meet aggressive labor targets.

Led end-to-end branch operations and strategic talent acquisition for a top staffing firm, driving workforce efficiency, client satisfaction, and business growth across diverse industries in Manufacturing, Industrial, and Corporate Sectors. Roles Recruited: High-volume warehouse associates, forklift operators, skilled trades, machine operators, administrative and client service coordinators, onsite support, and operational staff. • Scaled contingent workforce from 30 to 300+ while maintaining 97% client retention. • Led recruiting, onboarding, payroll, and compliance across multi-site operations. • Created tailored workforce strategies to support regional growth and partner success.

Regional HR liaison across client accounts for a top staffing firm. Roles Recruited: High-volume warehouse associates, forklift operators, skilled trades, machine operators, administrative and client service coordinators, onsite support, and operational staff. • Increased client headcount 35% above competitors via strategic market insights. • Maintained 90%+ client retention through responsive employee relations support. • Promoted local brand visibility via active outreach and community engagement.

HR and operational support for small businesses and startups. Delivered strategic consulting and virtual administrative support to small and mid-sized businesses across diverse industries—driving operational efficiency, compliance, and workforce optimization. Roles Supported (Indirect): Remote ops personnel, admin support, workforce planning • Guided founders through early talent strategy and process setup. • Managed scheduling, compliance, and workflow optimization remotely. • Built long-term partnerships rooted in reliability and efficiency.

Led end-to-end branch operations and strategic talent acquisition for a top staffing firm specializing in high-volume trades and industrial staffing. Roles Recruited: General laborers for construction and industrial projects, skilled trades (electricians, welders, carpenters), temporary site workers and maintenance staff. • Managed daily operations across recruiting, payroll, compliance, and budgeting. • Fostered branch team cohesion and client satisfaction in demanding placement cycles. • Built strong client relationships through targeted outreach, networking, and personalized service — resulting in new account acquisitions and repeat business.

Residential cleaning provider focused on personalized client care and operational excellence. Functions Managed: Business growth, team leadership, customer retention, financial oversight • Led daily scheduling, crew supervision, and quality assurance to ensure reliable, consistent service. • Strengthened client relationships through tailored engagement, driving repeat business and word-of-mouth referrals. • Recruited and mentored cleaning staff, cultivating a motivated team culture with strong retention. • Launched operational strategies that improved productivity, safety compliance, and customer satisfaction.

Multi-site commercial cleaning provider supporting healthcare, industrial, retail, and office environments. Functions Managed: Operations, client relations, financials, compliance, remote team leadership • Directed day-to-day business operations across dispersed locations, ensuring high-quality service delivery. • Built client expansion strategies that grew market share and strengthened service offerings. • Enforced safety and sanitation protocols aligned with industry and environmental regulations. • Served as lead contact for key accounts, improving satisfaction through proactive communication and solutions. • Managed budgeting, cost control, and quality metrics to enhance profitability and operational performance. • Recruited, mentored, and developed remote teams to foster accountability and continuous improvement culture.

Global financial institution supporting millions of account holders through high-volume customer service operations. Functions Managed: Team leadership, onboarding, compliance, customer satisfaction, cross-functional collaboration • Led daily operations for a high-performing team of customer service reps, delivering efficient and empathetic support. • Designed onboarding strategies that elevated new hire performance — surpassing tenured benchmarks within 30 days. • Analyzed key metrics to refine workflows, boosting retention, resolution speed, and customer satisfaction. • Handled regulatory compliance and policy-aligned escalations with professionalism and risk awareness. • Partnered with fraud, disputes, and account servicing teams to streamline complex issue resolution.

Graduated Magna Cum Laude Deans list recipient

Deans list recipient