Hatice Okuyucu

• Prepared and tracked cargo shipments to ensure timely delivery. • Organized, filed and maintained administrative documents. • Responded to customer inquiries and provided support via phone and email. • Managed phone and email correspondence, ensuring efficient communication flow. • Prepared and presented reports for internal use. • Coordinated daily office operations and assisted with interdepartmental communication. • Monitored inventory and office supplies to maintain operational efficiency. My internship at PTT in Logistics, Cargo and Administrative Office, provided me with hands-on experience in operational process, customer relations and office management. During this period, I strengthened my time management, organizational and communication skills while enhancing my teamwork and problem-solving abilities. This experience gave me a professional perspective in logistics and administrative management and laid a solid foundation for my career development.