Hatem Alaa
Data and AI Service Transformation Leader @ Accenture
About
Senior Transformation and Data and AI leader with 20+ years of experience helping organisations use technology, data, and AI to transform customer experience, service delivery, operations, and business models - particularly in large, regulated, and purpose-driven environments.Currently leading Data & AI-enabled Service Transformation at Accenture (ANZ), working with senior executives to design and deliver scalable, enterprise-grade AI and data solutions that modernise services and enable sustainable change.Alongside this, I serve as Head of Service Transformation at Department of Transport - VicRoads, leading large-scale digital and service transformation programs impacting millions of customers.Previously held senior leadership roles at IBM Consulting, leading global digital, data, and enterprise transformation programs across government and industry.
Australia
Greater Melbourne Area
Government Administration
Customer Experience Transformation, Sales, Analytical Skills, Digital Strategy, Consulting, Digital Transformation, ERP, SAP Implementation, Business Analysis, Project Delivery, Project Management, Managerial Finance, Business Process Improvement, Enterprise Resource Planning (ERP), Pre-sales, Business Intelligence, Project Implementation, Strategy, Business Strategy, Practice Management
Experience
Data and AI Service Transformation Leader
Accenture
Melbourne, Victoria, Australia
Head of Service Transformation
VicRoads
Melbourne, Victoria, Australia
Head of Service Transformation - VicRoads
Department of Transport and Planning
Melbourne, Australia
Delivery Director, Digital Strategy and Transformation Consulting Services Leader
IBM
Middle East and Africa
Delivery Director, SAP Services Leader
IBM
Egypt
Senior Manager, SAP Consulting Services | Senior Project Manager
IBM
Egypt
Manager, SAP Consulting Services | Project Manager
IBM
Egypt
Senior Consultant, SAP Production Planning
IBM
Egypt
Consultant, SAP - Supply Chain Management Team Leader
Leo Firm
Egypt
Production Planning Engineer | Consultant, ERP - Supply Chain Management
Kordsa
Consultant, ERP - Supply Chain Management
Infor
IT Specialist | Analyst
BEDAYA® for Marketing and Information Technology
Egypt
Education
Harvard Business School
Disruptive Strategy
INSEAD
Strategy in the Age of Digital Disruption
Paris ESLSCA Business School
Global Management
Ain Shams University
Production & Design Engineering
Hatem Alaa's Contact Information
Phone
Find the Right Leads
Find Verified Contact Data
What LeadContact does well
Find verified emails, phone numbers, and decision-makers with 98% accuracy.
Find Leads
Find the right people by company, role, industry, location, and more.
925M+ professional profiles
Find Emails
Access verified email addresses for your target contacts.
657M+ emails
Find Phone Numbers
Get cross-validated phone data from multiple top sources.
239M+ phone numbers
More Accurate. Lower Cost.
Find contact data in 1 tool with 98% accuracy
LeadContact integrates leading enrichment tools to deliver more accurate contact data—without paying for each one.
Great conversations start with the right contact.
It’s time to find yours.