Hassan Ibrahim

• Studying the financial portfolio of all clients • Analyzing financing portfolio data and providing management with suggestions and alerts • Analysis of customer classification and risk assessment of each classification based on financial performance • New product analysis of new credit risk inputs (loss assumptions and product risk assessment) • Support senior management with customer risk reporting needs • Studying the status of arrears for customers and finding out the shortcomings until a plan is developed for how to collect those amounts from defaulting customers • Monitoring the movement of portfolio arrears to limit increases in provisions. • Providing solutions and making recommendations to reduce risks. • Ensure data quality control and work to correct it • Make follow-up reports to measure the performance of each department in terms of achieving the required goals • Participate and work to update the company's policies on how to guarantee its rights. • Proactive fraud detection and preservation challenges and delivery of analytical solutions • Develop and monitor policies and procedures to enhance the company's ability to achieve sales objectives and manage risks • Participate in developing a system of incentive commissions for the work team • Building risk division and mitigation strategies based on customer data • Develop and monitor policies and procedures to enhance the company's ability to achieve sales objectives and manage risks • Monitor and evaluate active accounts to reduce or prevent bad debt losses • Planning for credit risk mitigation

• Coordination with external offices in following up the collection of clients greater than 180 days. • Implementation of the plan to reduce the monthly arrears according to the plan. • Ensure that cases are raised against defaulting clients • Car recovery from defaulted clients. • Follow-up of the collection team in achieving the target of daily contacts with customers • Confirming the updating of all customer data on the system, including mobile number - address - workplace - etc • Follow up on scheduling defaulted customer contracts.

Supervising the performance of supervisors Achieving monthly targets Distribution of clients' portfolio to collectors etc..

1-Monitoring the performance of the collection portfolio 2-Doing daily reports 3-Solving customer complaints 4-etc...