Hassan Aljarmaki

• Establishing long-term partnerships with key customers. • Designing SMS A2P services to meet specific customer needs and objectives. • Constantly monitor and optimize messaging campaigns to ensure effective delivery and engagement. • Provide insightful suggestions to maximize communication impact. • Resolving problems promptly to ensure smooth service.

Manage and grow relationships with global operators, aggregators, and enterprise clients in the A2P messaging ecosystem. • Oversee daily traffic performance, delivery quality, and revenue optimization. • Coordinate with technical and routing teams to ensure smooth delivery and resolve operational issues promptly. • Identify new business opportunities, negotiate deals, and support interconnection setup. • Provide regular performance reports, market insights, and strategic recommendations to clients.

• Help build and maintain customer relationships; schedule meetings and follow-ups. • Gather customer needs and aid in designing tailored messaging strategies. • Track performance, generate reports, and assist with optimization. • Offer insights for improving communication impact. • Address customer inquiries and issues promptly; escalate complex problems as needed.

In my sales role, I focused on understanding each customer’s needs to offer the most efficient and cost-effective energy solutions. I used a consultative approach — explaining the technical and financial benefits of solar energy, providing detailed ROI calculations, and customizing offers to match the client’s requirements. As an After-Sales Manager, I made sure clients received excellent support after installation by following up on performance, solving any technical issues, and maintaining long-term relationships. My approach helped build customer trust and led to repeat sales and strong word-of-mouth referrals.

Cabling and Jointing, Civil Works, Installation of Cables (underground & Aerial), cable characteristics Digital Transmission and transport Networks (PDH,SDH) OSP Electrical test (insulation, loop resistance, continuity) Dynatel965 DSP performance tests: Balance, Leakage, Open capacitance, auto-test with and without FED II, ISDN, DSL and ADSL DSL lines, resistance to fault location, Loop current method, TDR. Site Visit (CO-MDF-CC-DP) Mapping (detailed & schematic), Earthing. Fiber Optic Characteristics and Specifications. Wi-Fi standards 802.11 a/b/g/n Wi-Fi design & mode of operation Access point configuration DSL and ADSL VoIP and SIP protocol Smart City, home automation & Internet of Things (IOT), Lora Wan (LP Wan)