Hassa Shaikh

- Support and execute digital payments, products, and solutions partnerships with clients, aligning with engagement strategies and priorities. - Develop strong relationships across all functions within assigned accounts, serving as the primary organizational contact. - Deliver presentations, product demos, and proposals; successfully negotiate and close deals in line with strategic, revenue, and profitability goals by understanding clients’ business models. - Act as the payments landscape expert and advocate, identifying opportunities, challenges, and priorities to establish mutually beneficial partnerships. - Coordinate with internal product and technology teams to ensure timely deliverables and maintain regular visibility on project progress and post-launch impact. - Liaise with internal and external stakeholders to resolve issues, communicate requirements, and foster collaboration. - Stay updated on payments industry trends across all products; provide feedback and insights to internal teams to maintain a competitive edge in product, process, and technology. - Anticipate emerging trends and regulatory changes in the payments industry.

• Prepare and regularly update a list of target institutions, including edtech companies, schools, colleges, universities, and upskilling/vocational course providers for potential tie-ups. • Initiate contact with relevant personnel at targeted partner institutions. • Effectively pitch loan products and the Fee Management System (FMS) to potential partners. • Negotiate risk and revenue-sharing agreements with targeted partners. • Finalize tie-ups through Master Service Agreements, ensuring mutually beneficial terms. • Facilitate critical coordination between partners and internal teams, including Operations and Credit, to ensure a consistent understanding of co-lending opportunities and processes. • Ensure cases are logged through the company's team or direct sourcing by partners. • Promote and expedite API integration with partners to enable real-time data flow. • Develop systems to ensure regular risk participation from partners. • Regularly monitor the portfolio and escalate issues to partners as needed. • Trigger timely actions under risk-sharing agreements in case of defaults or losses. • Conduct regular visits and engagement activities with partners to increase penetration and strengthen relationships. • Identify and participate in relevant FinTech events to effectively connect with potential and existing partners.

• Taking responsibility pertaining to the profitability of the region • Fetching retail education loans business with the help of assigned ASMs using the natural market and leads provided from call center • Making avenues for business inflow through different campaigning and marketing activities and empaneling DSAs/consultants • Taking onus for the hygiene factor and business health of the location • Detail monthly performance reporting, i.e. report product & segment profitability, identify key drivers for variances, provide insightful commentary and provide business actionable.

• Identifying new channels for tie-ups, completion of their on boarding formalities • Maintaining COA while acquiring the channel • Managing and nurturing the existing relationships to help deliver business volumes • Training the counselors or the staff of the channels regarding various product developments • Regular visits to the channels to ensure sufficient lead generation • Arranging and organizing events in engineering and IT institutes as well as active participation in events with the channel partners • Identifying IB schools in the respective areas and bringing them onboard • Accountable for the channel management ensuring complaints to be resolved on time with zero escalations. • Being the first point of contact for building and maintaining relationships with partners and key personnel within partner companies. • Overseeing the everyday/weekly/monthly duties of the members of the sales team. • Facilitating regular meetings, training sessions, events. • Marketing support. • Providing support to all team members through data collection, tabulation, analysis. • Contractual negotiations on the legal front as well as finance. • Developing business and marketing plans to benefit the partnership. • Costing and budgeting various costs (technical training cost, sales training cost, etc). • Revenue Monitoring

• Building and maintaining relationships with clients and key personnel within customer companies. • Conducting business reviews to ensure clients are satisfied with the products and services. • Letting customers know about other products the company offers. • Attending meetings with clients to build relationships with existing accounts. • Escalating and resolving areas of concern as raised by clients. • Passing leads to the sales team and following up on progress. • Keeping a tab on the clearance of pending invoices on the clients' part