Hashmeet Behal

Hashmeet Behal

Customer Service Business Analyst @ Reconext

About

Analyst with 5+ years of experience bridging data and decisions across telecom, product, operations, and nonprofit sectors. I specialize in translating complex datasets into actionable dashboards and business insights that stakeholders actually use. Proficient in Power BI, SQL, and Python with hands-on experience in requirements gathering, KPI tracking, process improvement, and cross-functional stakeholder alignment. Comfortable working across the full data lifecycle: from ETL and data validation to visualization and executive reporting. Technical background in API integrations, CI/CD pipelines, and Agile/Scrum environments gives me an edge in product-facing and tech-adjacent analyst roles. Experienced working with both large enterprise systems (Azure DevOps, Ericsson EDA) and lean startup-style teams. Master of Science in Information Technology and Management — UT Dallas. Open to Business Analyst, Product Analyst, and Data Analyst roles in the DFW area. Core tools: Power BI · SQL · Python · Excel (Advanced) · Tableau · JIRA · Azure DevOps

Country

-

City

United States

Industry

Transportation/Trucking/Railroad

Skill

Algorithms, Data Structures, Business Process Improvement, Operational Analysis, Stakeholder Management, Service-Level Agreements (SLA), Enterprise Resource Planning (ERP), Operational Planning, Scrum, Google Sheets, IT Business Analysis, Product Analysis, SQL Server Reporting Services (SSRS), Microsoft Power Automate, Microsoft Power BI, AppSheet No-Code App Development, Software Development Life Cycle (SDLC), Data Analysis, MySQL, Natural Language Processing (NLP)

Experience

Reconext

Customer Service Business Analyst

Reconext

LinkedIn
2025-2 - Present · 1 yr 8 mos

Dallas, TX

• Led Weekly Business Reviews (WBRs) with Amazon leadership, presenting inventory snapshots, error classification, and load reconciliation reports translating data findings into actionable process improvement plans • Resolved inventory data anomalies through Amazon reconciliation calls and root cause yield analysis; built a macro-enabled Excel tool to auto-classify IFS inventory errors, streamlining error resolution across repair lines • Automated inventory aging, TAT, and SLA data aggregation using SQL and Power Query; enforced data quality checks to ensure report accuracy across repair and refurbishment operations • Managed program P&L tracking across client accounts forecasting monthly revenue goals, reconciling financial data, and ensuring billing accuracy with on-time invoicing across all Finance review cycles

XP Power

Operations Analyst

XP Power

LinkedIn
2024-9 - 2025-2 · 6 mos

Gloucester, Massachusetts, United States

• Analyzing complex datasets using Excel, SQL, and Python to uncover trends and deliver actionable insights that drive efficiency and streamline reporting workflows. • Collaborating with cross-functional stakeholders to gather business requirements and design tailored, data-driven solutions that align with organizational objectives. • Automating repetitive tasks and optimizing workflows with SQL and advanced Excel techniques to enhance productivity and streamline operations. • Developing and managing dynamic Power BI dashboards to provide real-time data visualization and KPI tracking, supporting faster and more informed decision-making processes.

JerseySTEM

Data Analyst

JerseySTEM

LinkedIn
2024-2 - 2024-8 · 7 mos

Florham Park, NJ

• Led AppSheet data integration project end-to-end gathered requirements, developed WBS, managed JIRA backlog, and coordinated Scrum delivery to improve data accessibility across program teams. • Delivered Power BI reports by consolidating disparate data sources, providing actionable insights that directly shaped program planning and stakeholder decisions. • Streamlined operational workflows by implementing Agile methodologies standardizing sprint cycles, reducing manual handoffs, and improving cross-team delivery consistency.

Jio Platforms Limited (JPL)

Software Development Engineer

Jio Platforms Limited (JPL)

LinkedIn
2019-2 - 2021-11 · 2 yrs 10 mos

Navi Mumbai

• Analyzed customer data from enterprise telecom systems (Ericsson EDA), delivering insights that supported timely Java-based solutions across multiple deployment environments • Collaborated with cross-functional teams to process and validate XML and JSON datasets, integrating RESTful APIs and SOAP services (XSD, WSDL) for telecom services serving millions of customers • Led API testing using Postman, performing end-to-end validation and root cause analysis to resolve defects and improve data quality • Monitored CI/CD release pipelines via Azure DevOps, communicating deployment insights to key stakeholders throughout the SDLC

Jio Platforms Limited (JPL)

Business Process Analyst

Jio Platforms Limited (JPL)

LinkedIn
2018-7 - 2019-1 · 7 mos

Navi Mumbai

• Conducted root cause analysis and managed CI/CD release pipelines using Azure DevOps, resolving production bugs and reducing recurrence. • Executed A/B testing and UAT for multiple Jio applications, delivering actionable feedback that improved user engagement and product functionality. • Redesigned UI/UX flows and streamlined customer onboarding for Jio Point of Sale, resulting in measurable efficiency gains. • Facilitated cross-functional communication between business and engineering teams, ensuring alignment on project goals and delivery timelines

Bhabha Atomic Research Centre

Summer Research Data Intern

Bhabha Atomic Research Centre

LinkedIn
2016-6 - 2016-8 · 3 mos

Mumbai Metropolitan Region

• Implemented a script to streamline data analysis using '3D Pose Identification using RANSAC Algorithm.' • Identified the outliers using a data fitting model which resulted in 20% improvement in accuracy. • Enhanced picking efficiency by 15% by utilizing sensor data that identifies cylindrical objects.

Education

The University of Texas at Dallas

The University of Texas at Dallas

LinkedIn

Information Technology and Management

2022-1 - 2023-12 · 2 yrs
University of Mumbai

University of Mumbai

LinkedIn

Information Technology

2014 - 2018 · 4 yrs

Hashmeet Behal's Contact Information

Email

******@***.com

Phone

(**) *** ****

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