Hasan Khawar

Hasan Khawar

Head of Operations - USA and Mexico

About

A highly skilled operations specialist with a 20-year track record of building and managing businesses at local, national, and international levels. As the Head of Operations, my role encompasses a wide range of responsibilities including strategic planning, financial operations, procurement, inventory management, internal controls, cross-functional coordination, human resources supervision, compliance, supply chain optimization, quality control, technology implementation, performance monitoring, budget management, facility maintenance, safety compliance, industry insights, change management, and executive reporting. In my previous roles, I successfully revitalized operations, communications, and facilities management for all retail outlets across the country. By applying a participative management style and leveraging exceptional interpersonal skills. I ventured beyond borders and achieved great success by establishing a denim factory in Mexico. This accomplishment was the result of meticulous planning, execution of a comprehensive business plan, navigating complex regulatory requirements, conducting thorough market research, and ensuring the recruitment of a skilled workforce. I maintained transparent communication and provided regular executive reporting to keep the leadership team informed about our progress, achievements, and challenges, thus enabling collective wisdom to guide our future endeavors. Throughout my career, I have demonstrated an unwavering commitment to excellence and a strong strategic vision in the field of operations. Through meticulous planning, financial expertise, effective collaboration, and innovative approaches, I consistently strive to achieve operational efficiency, foster sustainable growth, and deliver outstanding results. Key Strengths - Financial operations, P&L, Budgeting, Forecasting, Financial analysis, Cost control, Supply chain management, Asset protection, Human resources functions, including recruitment, training, performance management, and employee relations, Supply chain management processes, including sourcing, distribution, and logistics, Technology implementation, Monitor and analyze key performance indicators (KPIs).

Country

United States

City

Dallas

Industry

Apparel & Fashion

Skill

Human Resource Development, Loss Prevention Strategies, Customer Experience Analysis, Policy Analysis, Logistics Management, Analytical Skills, Profit & Loss Management, Planning Budgeting & Forecasting, Strategic Thinking, Direct Sales, Franchising, Customer Loyalty, Sales Processes, Human Resources (HR), Communication, Project Management, Marketing Strategy, Recruiting, Negotiation, Sourcing

Experience

Lucky and Blessed

Head of Operations - USA and Mexico

Lucky and Blessed

2019-3 - Present · 7 yrs 7 mos

Dallas, Texas, United States / Aguascalientes, Mexico

Instituted rigorous cost control measures across operations, resulting in a significant reduction in unnecessary expenses. Implemented strategies that led to a measurable improvement in the company's profit margins. Overhauled the budgeting process, creating a more accurate and flexible budget that allowed for better resource allocation. Introduced activity-based costing methodologies to better allocate costs and identify areas for optimization, leading to improved financial performance. Restructured and optimized the supply chain to reduce lead times, enhance flexibility, and improve overall responsiveness to market demands. Adopted just-in-time inventory practices, minimizing holding costs while ensuring products are available to meet customer demand. Strengthened risk management protocols to identify, assess, and mitigate potential risks in the supply chain and operations, ensuring business continuity. Introduced tailored training programs to enhance employee skills and product knowledge, improving customer service and overall operational efficiency. Instituted talent development initiatives to identify and nurture high-potential employees, reducing turnover and fostering a culture of internal promotion. Led cross-functional teams, fostering collaboration and synergy among different departments to achieve common goals. Executed strategic cost reduction initiatives without compromising product quality or customer satisfaction, resulting in improved bottom-line performance. Spearheaded the integration of advanced technologies, such as data analytics tools and enterprise resource planning (ERP) systems, to enhance operational efficiency and decision-making. Utilized predictive analytics to forecast demand, optimize inventory levels, and identify areas for improvement in various operational processes. Successfully negotiated favorable contracts with suppliers, reducing procurement costs and improving overall vendor relationships.

7-Eleven Stores

Franchise Owner

7-Eleven Stores

LinkedIn
2010-6 - 2018-11 · 8 yrs 6 mos

Frisco, TX

Operated the business with strong financial plan, with controls in place to achieve budget and financial goals of higher earnings at 5% net growth year over year. Implementation of Retailer Initiative programs, product planogram, and quality of assortment that helped grow sales, margin, and profitability in each individual category. Achieved budget and financial goals of higher earnings at 5% net growth year over year. Implementation of Retailer Initiative programs P&L Management, Budgeting forecasting, Employee training and retention, addressing any or all cost cutting measures to help grow top line GP and bottom line profit. Implementation of marketing programs and recommended Plano-o-grams to help drive sales and profitability. Deploy customer loyalty program by marketing and upholding the brands image. Provide business advisory and supportive role to management on daily basis. Consistent overall sales growth over 7% year over year. Grew fresh food sales by 12% by retraining staff and implementation of company programs while reinventing the assortment and applying good food handling processes, and cross selling of other qualified products.

CompUSA

Director National Operations and Communication

CompUSA

LinkedIn
2008-9 - 2010-6 · 1 yr 10 mos

Dallas - Miami

Direct and coordinate field activities in support of established corporate goals, objectives and priorities. Champion and direct the P&L management. Counsel and advise field management relative to setting and managing priorities and relationships with key team members to ensure strategic initiatives and core values are properly resourced and managed. Confer with department heads, executives, and system users in order to resolve IT support issues for field. Direct company procurement with responsibility to review and negotiate all contracts with vendors and evaluate the ROI of all existing and future contracts minimizing operating cost. Lead the dialogue on evaluation of field projects and their ROI with finance and other departments. Conceive, create and continuously implement innovative programs and process improvements that upgrade field operations, decrease turnaround times, streamline work processes, insure excellent customer service, and help achieve operational excellence. Implement Audit, and Physical inventory process nationally in line with corporate expectations. Create and implement the grand opening plan for all new and re-grand opening stores. Spearheaded communications between the headquarters and the field locations. Design and implemented policies and procedures that helped enhance operational efficiencies at field level. Design and maintained scorecards that helped measure, monitor, and ranked store level management in various quantitative categories.

CompUSA

General Manager - Retail Field Operations

CompUSA

LinkedIn
1996-6 - 2008-9 · 12 yrs 4 mos

Los Angeles, CA

Joined the company with responsibility for operations management of a CompUSA store. Quickly promoted to Retail Sales Manager and then General Manager. Chosen to serve as General Manager of a series of six under-performing stores in Southern California. Responsibilities included P&L management, sales management, staff recruitment, training and development, forecasting, expense management, shrinkage control and facilities management. Envisioned and implemented store layout, merchandising, traffic flow, customer satisfaction, appearance, image and ergonomics for customers. Utilized support from suppliers, merchandisers and other partners to achieve objectives and lower costs. Instrumental in driving sales and profit improvement in all six store locations through proactive sales management, expense control, gross margin improvement, employee training and motivation and vastly improved customer service. Spearheaded profit improvement in all six stores and achieved an average of 8.5% increase in sales, a 2.5% increase in gross margins and a 2.5% increase in the bottom line with a total volume of $24 Million. Recognized by colleagues and superiors as a field turnaround specialist Promoted to Director of National Operations. Chartered with regional field management responsibility for development and training. Developed and implemented a set of management procedures and matrices to help the store managers in training, improve management techniques and practices. Taught managers how to coach their teams and implemented a shadow system to enable them to observe and improve sales processes in their stores.

Crowne Plaza® Hotels & Resorts

Guest Service Manager

Crowne Plaza® Hotels & Resorts

LinkedIn
1990-1 - 1996-6 · 6 yrs 6 mos

Redondo Beach, CA

8 Property Leadership Head, Property resident manager, handle reservation department, Guest services, and Room Revenue along with Food and Beverages for all on property outlets. Forecasting and Budgeting based on revenue goals as set forth by corporate expectations. Payroll budgeting for all departments and outlets within the property. Achieve marketing goals as set forth by corporate and regional teams. Maintain customer services rating to meet all resort and customer expectations. Handled all Guest services relations (MOD) on day to day basis. Enhance and maintain a constructive and evolving training program to help team members achieve personal and career goals in-line with corporate expectations.

Education

California State University-Long Beach - College of Business

California State University-Long Beach - College of Business

LinkedIn

Management, Finance

1992 - 1996 · 4 yrs

Hasan Khawar's Contact Information

Email

******@***.com

Phone

(**) *** ****

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