Harsh Shukla

In my role as an Account Director - Growth at Salesforce, I developed and maintained relationships within the Growth Business segment, focusing on customers in South India and Srilanka markets. Leading complex sales-cycles, forecasting sales activity, and demonstrating product value were key responsibilities that I excelled in. I am Double Star Ranger with following Achievements: FY24 Q3 : Highest Attainment- Growth FY24 : Qualified for India Mini Club FY24 : Qualified for Peak Performance Club FY24 (JAPAC)

Business Unit: Corporate South RnD ( Global Accounts) 1. Managed Large Enterprise customers (Global) from Industry like IT/ITES, Manufacturing, Travel Technologies, and others. 2. Have delivered consistent QoQ and strong YoY growth In 9 Qtrs by managing right solutions mix. 3. Established productive, professional relationships across various contacts in customer’s organization. 4. Engaged with customers in a timely and effective manner to resolve business continuity issue’s if any 5. Strong interpersonal and relationship skills, thereby resulting in 100% Net Promoter Score from customer’s.

Business Unit: GCCS 1. Managed Large Enterprise customers from Industry like IT/ITES, Media and Entertainment, Manufacturing and others with a Revenue Portfolio of $30 Million+ annually 2. Have delivered consistent QoQ and strong YoY growth. In 14 Qtrs. earned business worth close to $95Ml+ by managing right solutions mix. 3. Established productive, professional relationships across various contacts in customer’s organization. 4. Engaged with customers in a timely and effective manner to resolve business continuity issue’s if any 5. Strong interpersonal and relationship skills, thereby resulting in 100% Net Promoter Score from customer’s Business Unit: Commercial (Strategic Accounts and North RnD) 1. Managed Large PSUs and Enterprise customers with a Revenue Portfolio of $8 Million+ per Year 2. Constantly Engage with Customers to recommended the right solution 3. Carrying out the entire sales circle from generating a lead, Positioning of the right solution, involving the right resources, negotiating, closure of the sale and delivering the right solution to customer 4. In 6 Qtrs. delivered consistent QoQ growth. In the tenure I have grown Acquisition business with healthy bottom line and solutions mix

Account Manager: July 2011 to July 2013 (Hyderabad, Telangana) 1. Responsible for management of business from assigned Industry vertical (Travel-Transport-Logistics and Infra) so as to achieve business results while ensuring customer satisfaction 2. Maintaining existing accounts, new customer acquisition, and right product-mix 3. Works closely with cross-functional sales/operations teams/ OEMs 4. Sell product/services offerings and achieve targets of booking, revenue, collection while ensuring profitability