Harsh Joshi

Owned the post-sale customer lifecycle for Fortune 500 orgs: kickoff, technical onboarding, platform configuration, supplier activation, adoption, and renewal. Led onboarding for 50+ procurement and supplier teams, developing standardized enablement playbooks and role-based training. Built AI-assisted support workflows (Intercom/FinAI) that scaled support capacity without adding headcount. Monitored customer health data to design proactive retention cadences and partnered with Product/Engineering to translate feature requests into scalable solutions.

Mapped sales process inefficiencies across 3 business units, identifying fragmented workflows hindering marketing-sales alignment. Developed an AI-powered sales enablement roadmap leveraging tools like Copilot to streamline handoffs, improve pipeline velocity by 20%, and unlock $3M in annual cost savings. Engaged cross-functional stakeholders across product, marketing, and sales to align GTM strategy and secure executive buy-in.

Equity Valuation Partners (EVP), Appraisal Management Company Analyzed 4,000+ financial institutions by size, geography, and revenue to identify high-value targets. Developed a 3-year market segmentation and sales roadmap for 25 B2B prospects across 6 states, projecting market share growth from 3% to 5%.

Selected to source and screen investment opportunities, conduct due diligence, and develop investment memos for early-stage companies in developing economies. Traveled to Kenya to evaluate shortlisted startups on-site, assessing product-market fit, financial viability, and operational readiness.

Awarded $25K by Dow Chemical to lead a year-long regenerative agriculture initiative in the Upper Mississippi region, partnering with The Nature Conservancy. Developed scalable frameworks for sustainable land management practices across farming communities.

Launched and scaled an experiential learning company across 5 countries, driving $2M in revenue within 10 months. Developed go-to-market strategy, identified customer segments, and built a portfolio of 17 products. Negotiated cross-border vendor partnerships to reduce operational costs by 10%. Built digital marketing engine including targeted ad campaigns that grew the brand's social media presence from zero to 5K.

Built a global personal brand (@travelwithharsh) to 300K+ followers and 2M+ engagements. Managed B2B partnerships with 10+ brands including GoPro, Adidas, Decathlon, and Monster Energy, driving $40M in attributed partner sales. Prospected and pitched 1,000+ CMOs, securing $70K in sponsorships for global campaigns and expeditions. Created multi-platform content strategy spanning Instagram, YouTube, LinkedIn, and documentary production.

Led a 20-person multinational team on the world's first carbon-neutral Everest summit. Raised $70K through crowdfunding and brand partnerships (GoPro, SanDisk, Pernod Ricard, Dabur). Built a campaign reaching 300K+ followers and 2M+ engagements around Sustainable Development Goals

Led marketing strategy for a state government-funded startup focused on driving active lifestyle adoption across Gujarat (1M+ target audience). Built and managed a team in Nepal to deliver 7 products at sustainable profitability. Optimized trek route operations, reducing turnaround time by 40% and enabling 800 additional customers to experience Everest Base Camp. Partnered with 30 Indian schools to deliver leadership training to 1,000+ students.

GMAT 760 (99th percentile). Merit Scholarship ($40K), Dow Sustainability Fellowship ($25K), Community Impact Scholarship ($10K). VP, General Management Club. Peer Coach, Career Development Office. Emphasis: Strategy and Marketing. STEM-designated MBA (Management Sciences and Quantitative Methods).

Global exchange program focused on EU market-entry strategy and cross-border operations.

Global exchange program focused on Latin American market dynamics and emerging market strategy.

Economics for Managers; Business Analytics; Financial Accounting