Harshit Bisht

- Consular Data Processing: Managed 40+ passport applications daily using CrushFTP, ensuring accuracy, security, and compliance with consulate regulations. - IT Administration & Security: Handled system operations, troubleshooting, and secure document processing for the Munich ICAC office. - Document Verification: Cross-checked official documents for completeness, discrepancies, and adherence to government protocols before approval.

- AKV secret management: Reduced manual update time from 2 days to 10 minutes by developing a secret rotation pipeline using Azure DevOps, significantly enhancing security and operational efficiency. - Resolved AgentPool Bottleneck: Decreased pipeline queue by 80% via implementation of a self-hosted Azure DevOps AgentPool with Docker Agents, enabling the team to run multiple pipelines across projects. - Deployment & Troubleshooting: Worked with dev and L3 teams from Germany, US, Poland, Romania, China & Mexico, assisting them with deployments on AKS using Helm, rollbacks & troubleshooting issues. - Accelerated SDLC: Improved development cycle speed by 50% via PR Build Verification Pipeline utilizing a two-agent setup (Listener & Builder), automating code builds & tests for every PR created. - Managed Kubernetes Clusters: Managed and upgraded Kubernetes clusters across EMEA and US without any downtime after validating the prerequisites: Pod Disruption Budgets, Ingress version etc. - Multi-region infrastructure management: Created and maintained Azure infrastructure for ChatPwC project across EMEA and the US using Terraform modules and ADO YAML pipelines.

- Cloud cost optimization: Reduced cloud expenses by conducting thorough analysis, identifying, and cleaning up non-essential resources across multiple Azure subscriptions. - CI/CD platform migration: Successfully migrated 33 Jenkins pipelines to Azure DevOps for PwC Trust division, meeting strict deadlines and supporting the transition to a more robust and centralized platform. - Data pipeline automation: Streamlined data manipulation for United Parcel Service (UPS) by designing and implementing ETL pipelines on Azure Data Factory.

- Data management: Streamlined information flow for Amazon Logistics across North America, managing data for 500+ delivery stations and impacting 80+ daily deliveries, ensuring efficient operations. - Logistics Optimization: Assisted in managing logistics data for Amazon Logistics operations in North America (US & Canada) by leveraging AWS S3 for structured data storage and Athena for querying delivery performance insights. - Quality improvement initiative: Enhanced deliverables’ quality by reviewing 100+ work items weekly and providing targeted feedback, resulting in a 20% reduction in errors and improved overall performance. - Monitoring & Issue Resolution: Used Amazon CloudWatch to track data processing metrics for 500+ delivery stations, helping identify anomalies & improve last-mile delivery efficiency. - Knowledge Sharing & Team Support: Acted as a Subject Matter Expert (SME), mentoring 8 new associates on cloud-based logistics data management, ensuring adherence to best practices.

-Handpicked by the administration to lead a team of five members and coordinated regarding the execution of the events. -Benefited administration by bringing the expenses expected in print marketing down by 30% via networking and negotiating. -Took charge and managed the lack of staff needed for the execution of a 3-day event by being available on the site of the event for 60 hours.

-Consulted the sellers on Amazon to resolve their issues regarding the decline or stagnation in their sales, product reach and suspension of the products. -Worked and added insights on significant areas such as — Client Retention, Feedbacks, product reach etc. -Worked along with a team of four and contributed approximately 30-40 % of the total conversions, i.e. 0.8L-1.5L

In the final year of bachelors, led a team of four on a working project which helps in making the agriculture practices such as seed distribution and plantation automated to a great extent by using rocker rovers in the fields. Published a research paper on the topic "Rocker Rover and its Implementation in the Field of Agriculture" during the final year of my bachelors. Along with the analytical skills I gained via pursuing a bachelors in Mechanical Engineering, the curriculum also included subjects in the areas of Management and Personality Development, such as Project Management, Organizational Behaviour, etc; which was one of the many factors which drove my keen interest towards business and management.

The course provides knowledge and practical experience on topics which are essential not only for the people who are practising law but also for every aspiring entrepreneur, such as: -Patents and Designs -Copyright and rights related to it -Trademarks -Enforcement of Copyrights and trademarks -Patentability of software -Section 3(d) of Patent Act, etc