Harshita Raj

Operation Specialist @ MoveInSync

Country

India

City

Bengaluru

Industry

Security & Investigations

Skill

MIS Reporting & Dashboards, Employee Transport Coordination, Operations Process Improvement, Employee Training, Data Analysis, SLA & Compliance Monitoring, Logistics & Workforce Optimization, Operations Management, Conflict Resolution, Negotiation, Microsoft Outlook, Microsoft Office, Team Leadership, Lead Generation, Human resources specialist, Recruitment, Training and Development (HR), HR Consulting, Communication, People Management

Experience

Operation Specialist

MoveInSync

2024-5 - 2025-3 · 11 mos

Bengaluru, Karnataka, India

1. Manage the transport help desk, acting as the first point of contact for transportation-related queries. 2. Collect and analyze feedback from users to improve the transport experience and operational efficiency. 3. Oversee vendor relationships, ensuring service level agreements (SLAs) and quality standards are met. 4. Track driver performance and transportation efficiency using driver tracking tools and Safe Reach systems. 5. Generate reports and analyze data to improve transportation operations and customer satisfaction.

Human Resources Specialist

SecureMachines

2023-6 - 2023-12 · 7 mos

Greater Bengaluru Area

1. Help with the hiring process for the organization 2. Shortlist job applicant profiles based on the given criteria 3. Communicate with candidates and manage interview schedules 4. Help with onboarding new joiners 5. Organize internal team events/activities