Harshini Reddy
Gen AI/ML Engineer @ Capital One
About
AI/ML Engineer with 5+ years of experience designing, building, and deploying large-scale machine learning and AI systems in financial services and regulated environments. I specialize in transforming ML research into production-grade, explainable, and governed decision systems that directly impact risk reduction, fraud prevention, and operational efficiency. At Capital One and Goldman Sachs, I have: • Built real-time ML pipelines processing 180K+ daily transactions • Developed fraud platforms detecting 1,600+ anomalies/month • Designed credit-risk and AML intelligence systems for millions of profiles • Deployed 30+ production models with full MLOps, monitoring, and CI/CD • Implemented LLM and Generative AI solutions improving compliance and case resolution speed My core strengths include: Machine Learning • Deep Learning • NLP/LLMs • Generative AI • MLOps • Spark • AWS/Azure • Real-time streaming • Model Governance I enjoy solving complex, high-scale problems where AI directly drives business and customer outcomes. Open to opportunities in AI/ML Engineering, Applied AI, and Generative AI platforms.
United States
Charlotte
Computer Software
Google Cloud Platform (GCP), Credit Risk Management, AWS, Fraud Detection, MLOps, Deep Learning, Generative AI, Large Language Models (LLMs), NLP, Product Management, Product Strategy, Power BI , Jira, Data Architects, Data Loading, Convolutional Neural Networks (CNN), Data Cleaning, MLP Classifier, SGD Classifier, Neural Networks
Experience

Gen AI/ML Engineer
Charlotte, NC
• Engineered real-time ML pipelines using Python, TensorFlow, Spark, Kafka, and feature engineering workflows to process 180,000+ daily transactions and improve risk-scoring throughput for customer-facing decision systems. • Designed personalization and recommendation experimentation frameworks across web and mobile, deploying 25+ A/B tests and increasing recommendation CTR by 12% and engagement by 8% through ranking, segmentation, and model evaluation. • Developed graph-based fraud detection models with PyTorch, Autoencoders, Graph Neural Networks, entity relationships, and Neo4j-style graph modeling concepts to identify 1,600+ anomalous events per month and reduce false alerts through feature-store optimization. • Built Customer 360 and context-aware analytics patterns by modeling accounts, customers, products, interactions, and risk events for downstream recommendations, knowledge graph use cases, and stakeholder reporting. • Operationalized the ML lifecycle with MLflow, Kubernetes, Airflow, CI/CD, model versioning, monitoring, drift detection, and data quality checks, supporting 30+ active production models with stronger reliability and governance. • Applied SHAP, LIME, fairness checks, and model-risk controls to explain model performance, improve Precision/Recall tradeoffs, and align AI/ML systems with regulated financial services standards. • Architected LangChain and retrieval pipelines for compliance intelligence, enabling auditors to retrieve insights in under 2 seconds across millions of records while supporting AI-assisted decision workflows.

ML Engineer
● Developed credit-risk and default prediction models using XGBoost, LightGBM, and TensorFlow, powering underwriting for 20,000+ SME and retail applications per month and improving approval accuracy by 7%. ● Architected monitoring dashboards integrating ML predictions, drift metrics, and risk exposure across 16 business units using Tableau and Snowflake. ● Engineered real-time fraud detection pipelines with PyTorch, GNNs, Kafka, and Spark Streaming, identifying 1,500+ anomalous transactions/month while reducing false positives by 30%. ● Built NLP document intelligence workflows using Transformers, spaCy, and T5 to process 70,000+ financial cases monthly, improving routing accuracy. ● Optimized feature engineering pipelines with PySpark and Delta Lake, reducing model-preparation time from 12 hours to 4 hours across 2TB+ datasets. ● Developed time-series forecasting models (LSTM, Prophet, ARIMA) to predict volatility and liquidity across 150+ financial instruments. ● Productionized ML workflows using Docker, Kubernetes, MLflow, Airflow, and SageMaker, enabling CI/CD for 25+ models with automated retraining and monitoring. ● Designed AML/KYC risk engines combining ML and rule-based scoring, screening 300,000+ profiles and escalating 2,500+ high-risk entities. ● Applied explainability, bias detection, and drift monitoring to ensure compliance with SOX, Basel III, and OCC standards. ● Piloted generative AI retrieval systems using LangChain and embeddings, enabling compliance teams to query regulatory documents in under 2 seconds.
Harshini Reddy's Contact Information
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