Harold Flores

Harold Flores

Food Server @ Cipriani

Country

El Salvador

City

San Salvador

Industry

International Affairs

Skill

Customer Satisfaction, Etiquette, Front Office Operations, Supervisory Skills, Customer Support, English, Spanish, Formación, Coaching, Obesity Prevention, Food and Beverage Management, comucation, Negotiation, Microsoft Word, Confidentiality, team work , Operational Efficiency, Hygiene and food safety, Attention to Detail, Problem Solving

Experience

Cipriani

Food Server

Cipriani

LinkedIn
2023-11 - 2024-11 · 1 yr 1 mo

Doha, Qatar

Welcoming Guests: We greet our guests with warmth and professionalism, escorting them to their tables and ensuring they are comfortable. Presenting the Menu: Presenting the menu with thorough knowledge, describing dishes in detail, including the ingredients, preparation methods, and cultural background. Taking Orders: focusing on accuracy and personalization. We note specific preferences such as cooking styles, portion sizes, or allergies, and we communicate these details clearly to the kitchen. Delivering Food and Beverage Service: We deliver each dish with care, following fine dining etiquette, such as serving from the right and following the correct order of service. Maintaining Table Etiquette and Cleanliness: Throughout the meal, we maintain a clean, well-presented table. We replace cutlery, clear plates between courses, and ensure that everything is in its place. Enhancing the guest experience: Our goal is to create a personalized experience for each guest. We remember the preferences of regular customers and strive to anticipate their needs. If there’s ever an issue, we handle it discreetly and professionally, ensuring the guest leaves satisfied.

ESA VISA Asesoría y Migración

International Customer Service

ESA VISA Asesoría y Migración

2021-1 - 2024-8 · 3 yrs 8 mos

San Salvador, El Salvador

1-Advise clients on immigration requirements and procedures for obtaining visas, work and residence permits. 2-Provide updated information on immigration laws and regulations. 3-Evaluate the eligibility of clients for the different immigration programs. 4-Prepare and file immigration applications and other legal documents on behalf of clients. 5-Communicate with government agencies and immigration officials on behalf of clients. 6-Represent clients in immigration legal proceedings. 7-Provide personalized advice on the integration and adaptation of clients to their new environment. 8-Maintain accurate and up-to-date records of clients and their immigration applications. 9-Conduct research and analysis of immigration policies and trends. 10-Stay up to date on changes in immigration laws and regulations and update clients accordingly.

The Omni Homestead Resort & Spa

Customer Service Staff/ Assistant Manager Restaurant.

The Omni Homestead Resort & Spa

LinkedIn
2022-7 - 2023-1 · 7 mos

Hot Springs, Virginia

My primary responsibility is to provide exceptional customer service to guests. As a server in the luxury hospitality industry, my job is to provide exceptional customer service, have in-depth menu knowledge, serve high-quality food and beverages, maintain hygiene and food safety standards, and manage reservations and assignment of tables for guests. Everything I do is with the goal of ensuring that guests have an unforgettable dining experience and feel welcome and cared for at all times.

Harold Flores's Contact Information

Email

******@***.com

Phone

(**) *** ****

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