Harleena Chopra

-Promote library resources and programming to diverse student communities through creative social media strategies. -Led independent and collaborative social media projects, demonstrating both creativity and leadership to drive student engagement and awareness.

-Mentored and guided PRG students in transitioning to campus life and achieving academic success. -Led discussions and activities to foster a supportive and inclusive community for students from diverse backgrounds. -Provided personalized advice and resources based on personal experiences to promote student success. -Collaborated with fellow ambassadors to execute impactful events and initiatives that enhanced the overall student experience.

-Contributed to community improvement projects by supporting initiatives to enhance the well-being of conference groups, and local communities and supporting education. -Collaborated with a diverse team to execute service projects effectively, achieving program objectives and fostering teamwork. -Assisted in the planning and implementation of service activities, ensuring timely completion and alignment with community needs and expectations. -Adapted to evolving project requirements and addressed challenges proactively, playing a key role in the overall success of the program.

-Generated leads and delivered after-sales support through strategic sales techniques and seamless product delivery, ensuring client retention and satisfaction. -Fostered long-term client relationships by proactively identifying needs, offering tailored solutions, and maintaining consistent communication to develop customer loyalty. -Closed high-value deals by delivering compelling presentations, leveraging data-driven insights, and using persuasive negotiation strategies to exceed sales targets.

-Administered and optimized inventory control processes to ensure accurate tracking and availability of products, minimizing discrepancies and stock shortages. -Collaborated closely with the in house sales team to ensure the precise and timely processing of customer orders, enhancing operational efficiency and customer satisfaction. -Consistently achieved top performance by handling 25-40 calls per hour, setting the standard for productivity and responsiveness in a high demand environment.

-Cultivated strong customer loyalty, driving repeat business through personalized service and proactive relationship management. -Analyzed financial reports to identify trends and implement data driven improvements that enhanced business operations and profitability. -Enforced health and safety standards, by earning a FoodSafe Manager Certification in just 4 days, ensuring compliance and safety in daily operations. -Efficiently resolved technical issues, including troubleshooting food and delivery systems and credit card machines, minimizing downtime, and ensuring smooth service.

-Delivered food and drink orders efficiently, ensuring a high level of customer satisfaction and timely service. -Maintained a spotless work environment and upheld cleanliness standards throughout the restaurant. -Exhibited exceptional teamwork and multitasking skills, effectively managing multiple responsibilities in a fast paced setting.