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Organizational Details: Organization : AT&T Duration : September 24th 2012 to Present Date Designation : Senior Technical Specialist Client – IBM, Virgin Mobile, GM Cars, Godiva, Macy …Handling many other Accounts. Job Profile Responsibilities: • Requirements gathering, gap analysis for ECEP. • Transition of the new account for Ops support. • L2/L3 support for Network issues. • Responsible for commissioning / decommissioning and Transition of new accounts. • Providing Service Assurance and Service Delivery to the Customer in time. • Handled the P1, P2 incident as per the SLA. Contributions: • Installed and configured Cisco ASA (5510, 5520 & 5540), FWSM for various customers. • Implementing the necessary Product up-gradations, Patch installations and Security Advisory Implementations as per Security Best Practices • Implemented IPSEC Remote Access L2L VPN, SSL VPN on ASA • Managing USA's customers and their devices remotely. • Network Assessment and Documentation (including technical, operational, and economic assessment). • Worked in many Disasters Recovery exercises. • Trouble shooting access related issues based on Incident raised by the project in coordination with client team if required.

 March’ 08 to 16th July with Orange Business Services (France Telecom Group), Project: 75xx Retirement Project Network (March 2008- Till Date) The Cisco 75xx PE router is heading towards its end of life thus requires to be replaced with a newer technology/platform. This Project is responsible for migrating 35000+ Customer edge routers to newer Cisco platforms (ESR 10000 & 7600 series).The activities consist of Layer-2 and Layer-3 changes and provide the on time and error-free implementation of change Management request, including the validation, configuration, planning and end-to-end testing.

BTECH Computer Science

Non Medical