Hariel Pereira
LiveOps Monitoring Engineer @ SEGA Europe
About
With a strong analytical mindset, I specialise in turning complex datasets into clear and compelling narratives. My expertise lies in using advanced analytics and data visualisation tools to uncover patterns and illustrate insights that inform strategic decisions to make better decisions. At SEGA Europe, our team enhanced game and website operations by swiftly addressing outages and security issues, ensuring an uninterrupted user experience. We integrated new procedures to optimize workflow and documented these innovations for internal use. My role evolved through collaboration with the data team, sharpening my skills in Python and machine learning, which were pivotal in advancing operational insights. The transition from monitoring to data analysis exemplifies my commitment to continual learning and adaptation. With certifications in the fundamentals and practical applications of data science, my goal is to harness analytical tools to drive strategic decisions.
United Kingdom
Pinner
Computer Games
Teamwork, Data Manipulation, Python (Programming Language), Data Analytics, Troubleshooting, Computer Animation, Problem Solving, Technical Support, Office 365, Data Engineering, Data Visualization, Game Development, 3D Modeling, Object-Oriented Programming (OOP), Data Modeling, Exploratory Data Analysis, Machine Learning, Analytical Skills, Data Science, Data Analysis
Experience

LiveOps Monitoring Engineer
London, England, United Kingdom
- Monitored Live Games and Website operations for SEGA and its associated studios, acting as first responder to address outages, network and security issues. - Communicated relevant details of informational or critical alarms related to potential outages to their dedicated teams. - Utilizing a ticketing system to keep track of ongoing issues and alerts within SEGA and associated studios. - Escalation of discovered vulnerabilities to the relevant security teams. - Worked with teams within SEGA to incorporate new procedures into the team's workflow, as well as document them into our internal guidance. - Performed training of new team members. - Trained with the Company's Data Team to skill up into Data Science. Learning to use Databricks and ML to create internal analysis tools and dashboards. - Performed critical Data Exploration and clean up in order to reduce running costs in a data project's lifecycle. - Utilized Python scripting for task automation. - Received GDPR training and further security training.

Lead Sensei
London, England, United Kingdom
- Assisted children during their sessions through different methods in order to allow them to complete different coding exercises. - Created short exercises to introduce children to different coding and logic concepts. - Trained incoming Senseis and maintained their standard of training. - Communicated with parents regarding their children's' performance and potential needs. - Led several Holiday Camps based on different tools and objectives such as robotics, coding or electronics.

Freelance 3D Artist
London

Games Design Tutor
Software Academy
Hariel Pereira's Contact Information
Phone
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