Hari Paramasivam

Roles and Responsibilities: * Handling enquiries and quoting to customers based on the requirement and cargo details. *Procuring rates from overseas agent. *Responsible for handling RFQs and converting them into bookings. *Responsible for routing and following up for SO with overseas agent, and updating to customer. *Follow-up of nominated shipments and coordination with overseas agent on cargo pickup. *Following up with origin team and update documents to customers (Booking details, Draft BL, Final BL) *Updating the vessel on board, and follow with shipper payment to release Telex Bl. *Responsible to provide pre-alert documents to Imports team well prior to vessel arrival and respective CHA. *Updating the shipment details in software (E-freight) *Updating the cargo arrival notice and freight certificate for the customer to file advance BOE and handle escalations efficiently, if any. *Prior to vessel arrival, also arranging manifest documents from customer for IGM filing. *Liaise with the shipment coordinator to release the delivery order, invoice the customer, and close the file within the time limit. *Following up for outstanding payment and getting feedback from the customer.

Roles and Responsibilities: Handling third-party import documentation and operation. Responsible for door movement over the shipment. Responsible for scheduling pickups and deliveries. Negotiating rates and guaranteeing with the warehouse and local carrier of the POD. Tracking freight in transit. Communicating with customer about shipment status. Handling and resolving OS&D.