Hannan Chang

Senior Software Engineer @ Robinhood

About

Senior Software Engineer with 8+ years at Microsoft and Amazon, specializing in Engineering Systems, developer productivity, infrastructure, and cloud CI/CD platforms. Led Microsoft’s first ChatGPT-powered internal support bot. Recognized for technical leadership, cross-org impact, and driving secure, reliable platforms at scale.

Country

United States

City

Menlo Park

Industry

Computer Software

Skill

C#, PHP, Team Leadership, Mentoring, Systems Design, .NET Framework, Spring Boot, Elasticsearch, Large Language Models (LLM), Microsoft Azure, Engineering systems, GenAI, Distributed Systems, JavaScript, Matlab, C++, C, Data Structures, Algorithms, Python

Experience

Senior Software Engineer

Robinhood

2026-2 - Present · 8 mos

Menlo Park, California, United States

Growth Incentives team

Software Engineer II

Microsoft

2019-6 - 2026-1 · 6 yrs 8 mos

Redmond, Washington

- Modernized internal documentation platform serving 50k+ monthly users, strengthening security, reliability, and compliance. - Led development of Microsoft’s first ChatGPT-powered support bot in Teams & DevOps, reducing support load by 65% with 75% automated resolution. - Built automated CI/CD pipeline service and compliance tools - Drove reliability and security initiatives in monitoring, identity, and privacy alignment.

software development engineer

Amazon

2017-8 - 2019-5 · 1 yr 10 mos

Seattle, Washington

• Worked on designing and building Index pipelines to stream data, create ,maintain and update product catalog for sellers and brands around the world • Worked on building text and image searching services for Amazon sellers and brands. • Worked on implementing a internal service utilizing rule engine to catch infringing products in the catalog • Worked on an intelligent tool to automate indexing and improve searching experience • Worked on several exiting web services API to improve functionalities • Created dashboards for monitoring new services and features